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A head ache (...........this big.............)

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  • A head ache (...........this big.............)

    I'm looking for anyone who is using "Matrix" software and hardware.
    When I started working at this facility, the acces control system was a real pain. I've managed to figure out how to tame most of the gliches and bugs without resorting to paying for service calls.
    I just wonder if I'm the only one.

  • #2
    Never heard of them. Good luck.
    sigpic
    Rocket Science
    Making everything else look simple, since 1958.


    http://my.opera.com/integrator/blog/
    One Man's Opinion

    The Future. It isn't what it used to be.

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    • #3
      Originally posted by VargoRL View Post
      I'm looking for anyone who is using "Matrix" software and hardware.
      When I started working at this facility, the acces control system was a real pain. I've managed to figure out how to tame most of the gliches and bugs without resorting to paying for service calls.
      I just wonder if I'm the only one.
      Which brand software are you using for your matrix? I am familiar with few...
      http://www.cctvshowroom.com
      http://www.everythingcctv.com

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      • #4
        Bugs in the software

        The software is "Frontier"

        It was just up graded a few months before I started. From what I have found out the up grade didn't go so well. I beleive it was just a new version of the original software. Some of the hardware panels and data were conflicting with the upgrade.
        Just last week it started showing badge reads for days that didn't happen yet in the "whereabouts" tab. I noticed it on employees that would have been entered before the upgrade. I figured it was an upgrade glitch until I noticed that my badge is showing what door I'll be unlocking on November 20th 2027.

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        • #5
          Just to clarify for folks, since I have heard of this software but not used it, the original poster is asking about the Frontier access control software from Matrix Systems (http://www.matrixsys.com or http://www.matrixsys.com/product_frontier.htm).

          Hope that helps. It looks like Matrix has continued to upgrade their software, and from what I can tell from some online digging around, they're at least offering version 5.7.4 (there may be newer releases; I just wasn't finding them).

          Geoff

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          • #6
            Hello VargoRL,

            I work for Matrix Systems Inc. and would be more than happy to help you with your issue. If you want to provide more information about what is happening I will do my best to help you. You can also feel free to give me a call at the Matrix help desk at 1-800-562-8749 Ext. 2211.
            I look forward to hearing from you.

            Thank You,

            Phillip Monroe
            Matrix Systems
            Help Desk.

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            • #7
              Matrix

              I have done assessments on some facilities that use Matrix. It seems to be pretty decent and has some features that work well in the transportation sector such as airports.

              It looks like you found an avenue to assist right here on this forum- best of luck.
              "People sleep peaceably in their beds at night only because rough men stand ready to do violence on their behalf." G. Orwell

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              • #8
                Originally posted by george.s
                what is the main reason that you are stuck to use matrix??

                It is a very tricky topic and there are virtually infinite factors which needs to be taken care of when it comes to implementing a security system.

                I represent a company called __________. Looking at your post I think we might be able to solve your problem. Why don’t you have a look at our website _________. You can check our product line and applications.

                Let me tell you briefly about Our Company provide Security Solutions to different Market. We specialize in Access control, Visitor Management, Time & Attendance monitoring as well as IPVS that is IP Video surveillance.

                We have served clients from Municipal market, Commercial Market, Health Care, Education as well as Residential / Multi-tenant Market.
                You need to read the rules George.
                we have a vendor forum you need to be using for advertising your products. This is not the proper way, just throwing your product out as a solution to everyones problems. Our technical forums are to help solve problems, not just tell them to replace it.
                Last edited by SIW Editor; 04-29-2010, 02:50 PM. Reason: I97, i just deleted part of his post so he doesn't get promotional value out of your quote
                sigpic
                Rocket Science
                Making everything else look simple, since 1958.


                http://my.opera.com/integrator/blog/
                One Man's Opinion

                The Future. It isn't what it used to be.

                Comment

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