I just moved out on my own back in February and as I was shopping around for home phone service, I discovered Comcast's triple play package (home phone service, cable, and Internet service for $99/month). I decided to go with that thinking I was getting a great deal. Then the problems began.
For the first two months, people with local phone numbers who I have always been able to call when I was with AT&T were not able to call me unless they first dialed 1+ the area code before my number, and every time, they were charged for a long distance call. Also, I was not able to call home from my job. After complaining about this for the better part of two months, it was finally fixed.
Even after that was fixed, however, I continued having problems. Periodically, whenever the cable went out, I was without phone service. Luckily I have a cell phone, but why should I have to use my cell minutes any time I don't have home phone service?
After months of frustration over this, I finally called AT&T and am getting my service switched over today.
Anyone else with Comcast or any other VOIP phone service (ie., Vonage or Skype) have any similar stories?
For the first two months, people with local phone numbers who I have always been able to call when I was with AT&T were not able to call me unless they first dialed 1+ the area code before my number, and every time, they were charged for a long distance call. Also, I was not able to call home from my job. After complaining about this for the better part of two months, it was finally fixed.
Even after that was fixed, however, I continued having problems. Periodically, whenever the cable went out, I was without phone service. Luckily I have a cell phone, but why should I have to use my cell minutes any time I don't have home phone service?
After months of frustration over this, I finally called AT&T and am getting my service switched over today.
Anyone else with Comcast or any other VOIP phone service (ie., Vonage or Skype) have any similar stories?
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