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Pet policy - dumb and embarassing - RANT WARNING

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  • #16
    Originally posted by Eric
    I can see malls being more pet tolerant when temperatures outside are not suitable for pets left in vehicles.

    Reading the original post made me think of liabilites / incidents waiting to happen as well as the problems noted.
    This is just an example of how people feel they have some great sense of entitlement. Simply put. If the temperature outside is too warm for your animal, keep it at home. It should not be the mall's responsibility to allow pets because it's to hot outside.

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    • #17
      I recently was in Puerto Rico where I saw a rooster running loose in a mall. This was a very nice mall - not like a open street vendor mall. This mall had all of the brand name stores in it. You also see chickens running loose in the business districts of the various towns - even saw one crossing the street using the pedestrian crosswalk. When I asked my guide about it he said, "it's their answer to "free range chicken".
      Retail Security Consultant / Expert Witness
      Co-Author - Effective Security Management 6th Edition

      Contributor to Retail Crime, Security and Loss Prevention: An Encyclopedic Reference

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      • #18
        Smart chicken.
        Some Kind of Commando Leader

        "Every time I see another crazy Florida post, I'm glad I don't work there." ~ Minneapolis Security on Florida Security Law

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        • #19
          It is clearly posted on the open-air promenade entrances to the facility. No animals for the exception of service animals. We even know the administrative code for it in case some back yard lawyer wants to complain that their $5,000 prize poodle deserves special treatment. As for service animals they have to be identified by ether a vest, placard or collar. Including the owner or operator having the appropriate papers in their possession. We have had patrons try to BS that their animal is a service dog. No ID, no papers, no way. If they want to complain we give them a form to fill out. 99% said complainers just leave. Some have tried to sneak in with their pets under their shirts, in purses and even in suit cases on wheels.

          There was in incident last year with the Sr. Captain. Some guy came right up to the entrance looking right at the signs. He and his dog (a dogo argentino) started to just keep going. My Captain was on foot patrol and stopped him.

          C: “Sir”. “No none service animals allowed here”. “Please take your dog to the dog walk area over there” (points).
          P: “Why?”
          C: “It’s regulation” (points to sign).
          P: “I’m not walking all the way over there. I want to get a paper and go to the vending machines”.
          C: “Sir, please return your dog to your vehicle or the dog walk”.
          P: “You have no business telling me what to do or say concerning my dog”. (Looks at the with a sneary look).
          C: (smiles) “I’m sorry sir. But it’s regulation”.
          P: (Makes a hard stance, says something like "eat s***") “- then says something in German to dog-“.
          DOG: Sits up and bears teeth, growling.
          C: (Proceeds to unsnap his holster, placing hand on service weapon).
          P: “Whaaa… you wouldn’t shoot my dog would you!?”
          C: “No sir. It’s not the dogs fault”.
          P: (Looks at the Captain puzzled).
          C: “But I would have no problem putting a couple into you though”.
          P: (Blinks, says something in German to the dog again and they both leave).

          This happens a lot folks. Believe it or not. We have had incidents to where patrons have "accidentally" (more like deliberately) let their dogs loose just to intimidate an officer. One lady “accidentally” let go of her leash one day and thought it would bite at or make the officer retreat. It actually decided to attack another patron’s dog. This rule is set just because of this problem. Other dogs attacking other dogs or patrons. But a health concern is also part of it. Some people have complained about stepping in dog doo in places that sometimes patrons manage to sneak into.
          My views, opinions and statements are my own. They are not of my company, affiliates or coworkers.

          -Being bagger at Publix has more respect these days

          -It's just a job kid deal with it

          -The industry needs to do one of two things; stop fiddling with the thin line and go forward or go back to that way it was. A flashlight in one hand and your set of keys in the other

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          • #20
            I've had that happen, my reaction was the same.

            "You won't shoot my dog!"

            No, sir, I'll spray the dog, then shoot you for using deadly force against me.
            Some Kind of Commando Leader

            "Every time I see another crazy Florida post, I'm glad I don't work there." ~ Minneapolis Security on Florida Security Law

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            • #21
              Woohoo! As of 10-1-07, no more pets allowed in the mall (service dogs exempt). About time.
              "I am not a hero. I am a silent guardian, a watchful protector"

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              • #22
                Other than a service dog, I have not seen a pet tolerant mall ever. It has to a violation of law, statute, code somewhere I would imagine. It is a health and safety hazard afterall. A slip and fall or animal attack lawsuit will change the Management's pet tolerant policy real quick. And lastly, as Nathan stated previously. Get out means now not later.

                Be Safe,

                Hank
                " We are determined that before the sun sets on this terrible struggle, our flag will be recognized throughout the world as a symbol of freedom on one hand and of overwhelming force on the other" - General George C. Marshall

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