Originally posted by N. A. Corbier
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Last edited by Tennsix; 05-14-2006, 12:18 AM.I believe I speak for everyone here sir, when I say, to Hell with our orders.
-Lieutenant Commander Data
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Working in a suit & tie with a badge on a chain around my neck or clipped to my pocket is an advantage in a situation like this. Whenever I respond to a call for a disturbance in the bar or restaurant I remove the badge & hide the walkie-talkie. I enter & observe before I put the id back on.
In dealing with these types of calls I have another problem. I regularly get a call "Security is wanted at the bar" PERIOD! No other info. I call the Operator back & ask "what for?" I'm told "I didn't ask". This drives me nutsAm I walking into a robbery, do I need to bring a first aid kit, a fire extinguisher? I keep telling the Operators over & over that they MUST get as much information as possible when giving me this type of call but still it happens often.
I enforce rules and regulations, not laws.
Security Officers. The 1st First Responders.
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Originally posted by HotelSecurityWorking in a suit & tie with a badge on a chain around my neck or clipped to my pocket is an advantage in a situation like this. Whenever I respond to a call for a disturbance in the bar or restaurant I remove the badge & hide the walkie-talkie. I enter & observe before I put the id back on.
In dealing with these types of calls I have another problem. I regularly get a call "Security is wanted at the bar" PERIOD! No other info. I call the Operator back & ask "what for?" I'm told "I didn't ask". This drives me nutsAm I walking into a robbery, do I need to bring a first aid kit, a fire extinguisher? I keep telling the Operators over & over that they MUST get as much information as possible when giving me this type of call but still it happens often.
Some Kind of Commando Leader
"Every time I see another crazy Florida post, I'm glad I don't work there." ~ Minneapolis Security on Florida Security Law
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Originally posted by N. A. CorbierIf you walk in on a robbery, you're going to have an issue really fast. Most people don't see anything but the uniform and badge...
...Remember you are a uniformed officer, a symbol of lawful authority before you get out. Do not lower your guard or "color condition" because you are off shift. You are, until your uniform comes off, on duty as far as the public is concerned. You a threat to the criminal and a source of protection to the public. "Any port in a storm" and all that. Keep this in mind when you go in.
My company had a rule that extended "performance of duties" to convinence stores during or directly after our shift. If we were in a company vehicle, we were to remain armed at all times. Florida's 493 stated you had to disarm if "not in performance of duties" or not on "the client's site." Well, your performance of duties was driving that vehicle.
Also, if your wearing an empty holster and walk into a robbery, all the bad guy is going to take note of is gun, badge, shoot!"We appreciate all the hard work you've done, the dedicated hours you have worked, and the lives you have saved. However, since this is your third time being late to work, we are terminating your employment here."
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Originally posted by N. A. CorbierFollowing someone in a company vehicle is basically a low-speed pursuit.The only time I suggest this is if something really bad has happened (such as a murder or forcible felony you personally observed or have probable cause to believe the actor is the person you're following) and you are the only person who knows where the suspect is. You have 911 on the speakerphone or your dispatcher does, and you're calling it out on the air or to 911 as a pursuit...
...The second you follow someone in a marked company vehicle, or even an unmarked, you just became a pursuing officer attempting to make an arrest. You have to be extremely careful - all the liability concerns of a police pursuit apply to you! If the suspect drives crazy, and all you're doing is following him, they still might consider it a "pursuit" and try to go after you civilly."We appreciate all the hard work you've done, the dedicated hours you have worked, and the lives you have saved. However, since this is your third time being late to work, we are terminating your employment here."
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Originally posted by HotelSecurity...In dealing with these types of calls I have another problem. I regularly get a call "Security is wanted at the bar" PERIOD! No other info. I call the Operator back & ask "what for?" I'm told "I didn't ask"..."We appreciate all the hard work you've done, the dedicated hours you have worked, and the lives you have saved. However, since this is your third time being late to work, we are terminating your employment here."
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Originally posted by 1stWatchWe have a group of inexperienced security dispatchers like that. We get a call that sounds something like "the resident at apt 101 wants to speak to you" with no subject matter or details of the call. We show up and find out somebody's in the apartment smashing it up. Thanks for asking the caller what he needed us for, dillweed. I really wish they'd just eliminate that dept of the company and have the incoming calls forwarded to the supervisor's phone.Some Kind of Commando Leader
"Every time I see another crazy Florida post, I'm glad I don't work there." ~ Minneapolis Security on Florida Security Law
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Originally posted by N. A. CorbierIf you're going to have dispatchers, they should be trained to some standard. Doesn't have to be a police standard, but clear expectations and training should be given.
They're not a complete waste since they do facilitate effective enough communication between alarm clients and respective p.d.'s to give a reasonable satisfaction to those clients and they do dispatch applicable calls to guards or patrol officers swiftly.
At least they are not given actual authority by the company to override a supervisor's orders or even take people off the clock like they were at another company I worked for that was much more severely dysfunctional. This group of people actually tries and normally has a good attitude about doing the job, which is more than I can say for others I've had the experience of working with.
Then again, that's just 5 cents of mine. I don't have any control over what those people do since I'm just a peon."We appreciate all the hard work you've done, the dedicated hours you have worked, and the lives you have saved. However, since this is your third time being late to work, we are terminating your employment here."
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In my case it's the hotel switchboard Operator that dispatches us. It's a 500 room hotel with place for 2 Operators. There is one during the day shift & one on the afternoon shift. Overnight the calls are transfered to the one Night Auditor who works as Auditor/Front Desk Clerk/Operator/Night Manager!I enforce rules and regulations, not laws.
Security Officers. The 1st First Responders.
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Originally posted by HotelSecurityIn my case it's the hotel switchboard Operator that dispatches us. It's a 500 room hotel with place for 2 Operators. There is one during the day shift & one on the afternoon shift. Overnight the calls are transfered to the one Night Auditor who works as Auditor/Front Desk Clerk/Operator/Night Manager!"We appreciate all the hard work you've done, the dedicated hours you have worked, and the lives you have saved. However, since this is your third time being late to work, we are terminating your employment here."
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Originally posted by N. A. CorbierI only sit in the corners with my back against the wall.It drives my girlfriend nuts. I showed this to her, and she's like, "Oh, good, other people are driven nuts too."
It took years to hone those skills and a sufficient number of near misses to keep them fresh in my mind. LEO or SO, some folks place great stock in the old saying, "Revenge is a dish best served cold."
Enjoy the day,
Bill
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Originally posted by TennsixI do not make it a habit to curse in the performance of my duties but there times when a few well placed curse words do serve a purpose. There are some people that do not understand the concept of civility and one has to speak in their tongue to effectively communicate.Security: Freedom from fear; danger; safe; a feeling of well-being. (Webster's)
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Originally posted by N. A. CorbierWe had a policy on that. Find out why we're going there, or we won't respond. Period.
If a dispatcher failed to warn the officers, you can bet that their next stop was back at HQ to kick your rear end for risking theirs.Security: Freedom from fear; danger; safe; a feeling of well-being. (Webster's)
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Originally posted by Bill WarnockNathan, my wife thinks that after a number in "retirement" I could act like the rest of the human race and sit where you want to. I have to remind her that there are certain people who do not take kindly to have been sent to prison based on what you did.....Security: Freedom from fear; danger; safe; a feeling of well-being. (Webster's)
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Originally posted by 1stWatchIt's no wonder you get insufficient information about calls since non-security personnel answer the phones and give what they have to you. It would be nice to have a separate line for security that is answered by one of your staff instead.I enforce rules and regulations, not laws.
Security Officers. The 1st First Responders.
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