mall security

[HotelSecurity]

Also Mall security can search any bag that leaves the store at anytime for anyreason.. But you need permission of the store and must have a employee with you at the time of said search.

I'm surprised at this! If they won't let you are you allowed to detain & even use force? In Canada you can not search without their permission.

[darrell]

In Michigan if you spot the retail fraud occuring then you can hold/detain the suspect and take them back to the store. If a store employee wits it then they have to make the approach with the guard and tell them they are being detained.

Also Mall security can search any bag that leaves the store at anytime for anyreason.. But you need permission of the store and must have a employee with you at the time of said search.

My largest bust as a mall guard was $40,000 and $35,000..... Both were a theft ring.

[HotelSecurity]

In Canada the BIG difference between arrest by a citizen & the police is that citizens must witness the crime. Police can arrest if they have reasonable & probable grounds to believe a crime has taken place. Citizens can also arrest if they believe a crime has taken place AND the suspect is fleeing someone who is legally allowed to arrest him. So if you are working in a mall & see a merchand chasing someone yelling "stop theif" you could arrest him if you believed a crime had taken place & he was being chased by someone you knew was allowed to arrest.

[1stWatch]

I have also worked in mall security before. The two major issues I saw at hand were what was legal and what did the mall's or security company's policies say. I am totally unfamiliar with Australia's criminal laws, so I am totally unqualified to make any comments about what should and shouldn't be done there. Most malls I have seen or have worked in do not permit the security to enter tenant stores. When I did it, I was allowed to enter a tenant store when called, for visibility or to assist with disturbances.

It was stated in mall policy I was not to detain their shoplifters. The state government's law, however, did allow me to detain their shoplifters. If I wished to keep my job then I had better not even walk up to any suspect since the mall's corporate office, located in a different state with a different government and different penal code, would view it as an "illegal detention" and a "potential liability". In reality, it was the best idea to not even think about using the handcuffs since it would most likely result in termination of employment because of some silly donkey who designed a corporate security policy that is thought of as being tantamount to and above the actual law.

To comment about the security guard at the other mall you witnessed, however, it would seem to me he was out of line. Part of the whole purpose of being at a mall is to be "customer friendly" and to be some sort of "goodwill ambassador" at the property. To display an unfriendly attitude in public, even if the store employees were in the wrong, defeats the purpose of being there. There is a thing called "effective communication skills" that it sounds like he was lacking in.

[N. A. Corbier]

Generally, in America, liability and actual powers are King. In most states in America, if you detained a shoplifter, you are required to immediately summon the police, turn all evidence over to them, and the police will decide what to do with both evidence and offender.

To explain "merchant's authority" and how you working for the management company of the mall (and not the individual shops in it) works, I'll use this little scenerio.

You are a mall security officer. You are armed with a firearm, a night stick (ASP extendable baton), Pepper Spray, Handcuffs, a Flashlight, and carry a notebook and pens. Your company was hired by the management company of the mall itself. The stores in the mall rent space from the mall management company, and are not considered "mall property."

A store manager summons mall security because they fear the shoplifter that their own store security are going to stop might be violent. The security officers respond to the request, going only as far as in front of the store. They cannot enter the store, as they are no longer on their assigned property if they do so. Being armed, it may be illegal (Usually not, "performance of duties" can trump "remain on client property") to enter the store with the gun on.

The store security, who are in plain clothes and not armed, stop the shoplifter. The shoplifter strikes the store security in the face with a large glass bottle of perfume, breaking one of their noses and giving him cuts, and sprints out of the store. The other store security officer gives chase, screaming, "Stop! Stop that man!"

What you can give chase and stop the shoplifter for (Generally):
- Disturbing the Peace
- Public Disorderly
- Trespassing
- Aggrivated Battery

What you cannot stop the shoplifter for:
- Shoplifting

As you are not an agent of the store that the shoplifter stole from, you do not have 'merchant's right' to stop suspected shoplifters. However, you are still a private person, and observed a breach of the peace committed in your presence. You also observed the shoplifter commit aggrivated battery (striking someone with a weapon), so you can stop him for that.

If the guy didn't hit the security, and simply walked off, the only thing you could stop him to do is order him to leave the property, as shoplifting is generally not considered a breach of the peace.

[HotelSecurity]

2 of the 3 hotels I work for are set up like a mall. The bars, restaurant, parking garage & banquet/meeting rooms are not managed by the hotel. They are run by independant companies. (The hotel manages the bedrooms). As a rule I don't do regular patrols in these areas. However their lease agreement says that we are to intervene when they ask us to.

[IB107]

at the mall i work at if a shop calls me to come into the shop i go sometimes its just a presence thing and others its because they have a few people they want me to check their bags with them.i dont actually do anything other than assist the shopkeeper but if i see someone steal something with my own eyes i do something.i had to take some stolen items to a stoer across the road to another mall and the girls in this shop were very interested in how i got the stolen stuff so i told them i had detained a shoplifter who had dumped the other stuff in the shop so she wouldnt be busted for it as well.these girls told me they had called their mall security because some girls had stolen from there and they needed help this guard came into the shop and started abusing the shop staff in front of the shoplifters and said he was not there to intimadate people.if you are mall security or any other for that matter would you help someone out if you were not busy.if i have people doing something wrong in the mall that is my first priority but i can still help out the shops.

for the short two months that i did mall security, i worked for IPC international, and as policy to the crossroad mall in salt lake city, we "WERE NOT TO ENTER STORES FOR ASSIST" , the store would have to "call us, and we would have to wait till they actually left the store and into the main mall area before they could be seized for shop lifting"

[ozsecuritychic]

at the mall i work at if a shop calls me to come into the shop i go sometimes its just a presence thing and others its because they have a few people they want me to check their bags with them.i dont actually do anything other than assist the shopkeeper but if i see someone steal something with my own eyes i do something.i had to take some stolen items to a stoer across the road to another mall and the girls in this shop were very interested in how i got the stolen stuff so i told them i had detained a shoplifter who had dumped the other stuff in the shop so she wouldnt be busted for it as well.these girls told me they had called their mall security because some girls had stolen from there and they needed help this guard came into the shop and started abusing the shop staff in front of the shoplifters and said he was not there to intimadate people.if you are mall security or any other for that matter would you help someone out if you were not busy.if i have people doing something wrong in the mall that is my first priority but i can still help out the shops.