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  • #16
    i had a shop call me on friday because they knew this lady had 2 shirts in her bag.the lady refused to show her bags so i was called she still refused to show her bags saying that only police officers can check them at that point i asked if the shopkeepers knew for sure that she had stolen items and they said definately so i called the police and they asked me to detain her.technically she was not detained until the police came in to see me she just thought she was.this lady tried to dump the items and a few from other shops and she was charged for all of the items.

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    • #17
      mall security

      I have heard the scenario, and want to put in my two cents worth.
      I am a Public Safety Director of a private mall in Iowa (102 stores.)
      Our procedures are that we do not go into a store unless asked by the store.
      We do not apprehend shoplifters, we assist. If the store wants the person
      held for police, we will assist. if the person refuses to show us what they have in the bag, we allow them to leave the store.
      We then serve them with our Code of Conduct card. This means that they must
      leave the mall or we will escort them to the Squad room and trespass them.
      We have a little more power as we are a private mall, and Mall Management backs us up.
      This Code of Conduct is on all doors leading into the mall.
      If a store owner would yell at us to stop someone, we would and escort back to the store.
      We also do "Walk throughs" at the store request. We are not every store's L.P.
      W e will assist, not be the start of a stop.

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      • #18
        I wish we had a tresspassing law in Quebec
        I enforce rules and regulations, not laws.
        Security Officers. The 1st First Responders.

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        • #19
          Originally posted by HotelSecurity
          I wish we had a tresspassing law in Quebec
          I feel for you, Neil. I really do.
          Some Kind of Commando Leader

          "Every time I see another crazy Florida post, I'm glad I don't work there." ~ Minneapolis Security on Florida Security Law

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          • #20
            we have the enclosed lands act.if we tell someone to leave they have to or be charged and the police back us up on that straight away,most of the time they know the person that we have trouble with.we also have removal of premises notices that clearly state if the person is found to be on the clients property they will be charged with tresspassing.

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            • #21
              Originally posted by schampcpp
              I have heard the scenario, and want to put in my two cents worth.
              I am a Public Safety Director of a private mall in Iowa (102 stores.)
              Our procedures are that we do not go into a store unless asked by the store.
              We do not apprehend shoplifters, we assist. If the store wants the person
              held for police, we will assist. if the person refuses to show us what they have in the bag, we allow them to leave the store.
              We then serve them with our Code of Conduct card. This means that they must
              leave the mall or we will escort them to the Squad room and trespass them.
              We have a little more power as we are a private mall, and Mall Management backs us up.
              This Code of Conduct is on all doors leading into the mall.
              If a store owner would yell at us to stop someone, we would and escort back to the store.
              We also do "Walk throughs" at the store request. We are not every store's L.P.
              W e will assist, not be the start of a stop.

              Sounds reasonable to me.
              Security: Freedom from fear; danger; safe; a feeling of well-being. (Webster's)

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              • #22
                Theoretically, we have full arrest powers under state law if we are on our employers property. Off the property, we are just an average citizen.

                I say theoretically, because it all depends on what the employer wants. Our company does not look for us to act as police. While I am armed, it is purely for my personal defense. If a renter calls and asks for help, we respond, but we also call the police immediately, and if possible, wait for their arrival. This is because they are the only backup I have.

                the contract I work has only two officers on duty, and one has to stay in the shack at all times. this makes it hard for me to get backup in patrol unless we call the police.

                I had a call from a tenant that someone had just discharged a firearm through her door, and luckily I had another armed officer with me that day. We responded, found the culprit, and ordered him off the property because he did not threaten us, and we had not seen him shoot the door. Because of the information we gave the police, he was apprehended within 10 minutes of leaving the property.

                Most security is there mainly to act as an extension of customer service, to act as a trained observer. Just ask the guys who work for Disney.

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                • #23
                  I was told they hired off duty police officers (Orange County Sheriff's Office) for Disney security.
                  Some Kind of Commando Leader

                  "Every time I see another crazy Florida post, I'm glad I don't work there." ~ Minneapolis Security on Florida Security Law

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