Do others have this problem?
The 2 hotel chains I work for wants newspapers delivered to each room for the morning. They also want copies of the guest's bills slipped under the doors so if paying by credit card they can leave without stopping at the front desk in the morning. We also have to pick up the breakfast cards that they guests hang on their door knobs.
The downtown hotel has an Engineer (Maintenance) on duty 24 hours a day. There is a Houseman (cleaner, person who delivers towels etc) on duty 24 hours a day 5 days a week. We have to do this overnight the other 2.
At the 2 smaller hotels out by the airport there is us & the guy or girl at the front desk. The front desk person can't leave so we do EVERYTHING! Regular cleaning, no. But if someone vomits of breaks a glass, yes.
Out there we used to have to drive the shuttle bus if someone decided they wanted to go to the airport between 1am & 5am. It takes 20 minutes to go & come back. (10 if you go 140km/hour trying to get back to the hotel to respond to a medical call or fire alarm
). A sprinkler pipe broke once while we were out at the airport. They finally figured out it was cheaper to pay taxis & have us stay on the property.
The 2 hotel chains I work for wants newspapers delivered to each room for the morning. They also want copies of the guest's bills slipped under the doors so if paying by credit card they can leave without stopping at the front desk in the morning. We also have to pick up the breakfast cards that they guests hang on their door knobs.
The downtown hotel has an Engineer (Maintenance) on duty 24 hours a day. There is a Houseman (cleaner, person who delivers towels etc) on duty 24 hours a day 5 days a week. We have to do this overnight the other 2.
At the 2 smaller hotels out by the airport there is us & the guy or girl at the front desk. The front desk person can't leave so we do EVERYTHING! Regular cleaning, no. But if someone vomits of breaks a glass, yes.
Out there we used to have to drive the shuttle bus if someone decided they wanted to go to the airport between 1am & 5am. It takes 20 minutes to go & come back. (10 if you go 140km/hour trying to get back to the hotel to respond to a medical call or fire alarm

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