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  • #16
    It was a rare night at the hotel. We were busy & they let us have 2 Officers on the shift. I was working with my now Director. We came upon a middle aged woman passed out drunk in a hallway. We were able to wake her up but she refused to cooperate with us. She refused to give us her name or room nunber. We could not spend all night babysitting her & could not let her sleep in the hallway. We chuck her out onto the street n the snow.

    5 minutes later she comes back. This time she is willing to give us her name. We check with the Telephone Operator. There was no one by that name regustered in the hotel. We chucked her out again.

    20 minutes later she comes back with the police. We explain that she is not a registered guest. They chuck her out into the snow.

    My partner & i go to the front desk & check through the registrations ourselves. "Anne Maire" was not a registered guest of the hotel BUT "Marie Anne" WAS When the police came back with her a few minutes later we sheepishly opened the door to her room for her.
    I enforce rules and regulations, not laws.
    Security Officers. The 1st First Responders.

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    • #17
      One morning I was rather upset with my alarm, and instead of pressing the snooze button and open-handedly slapped it. Doing so not only silenced the alarm, it also turned it off. I ended up waking up three (3) hours late for an opening shift, During which I was supposed to be training a new hire. By the time I got in, I found out that the office had called everyone I know, and assumed I was dead (I had never been late before, let alone three (3) hours late), the alarm had been set off by the early shift, the police had been called, and the client had to be awoken and brought in to reset the alarm. Oh, and this was my second week as supervisor. I thought about doing the honorable thing and just committing seppuku right there. Luckily they had been able to contact the field supervisor (Assistant Branch Manager) and she covered the new hire and the site until I made it in.
      "A good deed’s like pissing yourself in dark pants. Warm feeling but no one notices." - Jacob Taylor

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      • #18
        Originally posted by HotelSecurity View Post
        It was a rare night at the hotel. We were busy & they let us have 2 Officers on the shift. I was working with my now Director. We came upon a middle aged woman passed out drunk in a hallway. We were able to wake her up but she refused to cooperate with us. She refused to give us her name or room nunber. We could not spend all night babysitting her & could not let her sleep in the hallway. We chuck her out onto the street n the snow.

        5 minutes later she comes back. This time she is willing to give us her name. We check with the Telephone Operator. There was no one by that name regustered in the hotel. We chucked her out again.

        20 minutes later she comes back with the police. We explain that she is not a registered guest. They chuck her out into the snow.

        My partner & i go to the front desk & check through the registrations ourselves. "Anne Maire" was not a registered guest of the hotel BUT "Marie Anne" WAS When the police came back with her a few minutes later we sheepishly opened the door to her room for her.
        When I worked at Cedar Square West, we responded to a domestic in an apartment along with the Minneapolis cops. When we entered the apartment, the female half was waving around a protection order, so the cops arrested the male half and off we went.
        About 2 hours later, I saw the man in the lobby of the building. I asked him what he was doing back so soon after being arrested, and he explained that he LIVED there, and SHE did not! I checked the lease, and sure 'nuff he was on it, she wasn't. Needless to say, she had trashed the place and was gone when we got his apt.
        I asked the man why he didn't tell us or the cops he lived there when we were at the apt, and he reminded me that one of the cops told him to shut up or he'd get an a$$ kicking. "and you know they'd do it, too," he said. So he shut up until he got to jail.
        I saw the cops who arrested the guy a few days later, and when I told them what happened, they laughed their a$$es off!
        "Striking terrific terror in the hearts of criminals everywhere" Since 1977.

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        • #19
          Originally posted by Badge714 View Post
          When I worked at Cedar Square West, we responded to a domestic in an apartment along with the Minneapolis cops. When we entered the apartment, the female half was waving around a protection order, so the cops arrested the male half and off we went.
          About 2 hours later, I saw the man in the lobby of the building. I asked him what he was doing back so soon after being arrested, and he explained that he LIVED there, and SHE did not! I checked the lease, and sure 'nuff he was on it, she wasn't. Needless to say, she had trashed the place and was gone when we got his apt.
          I asked the man why he didn't tell us or the cops he lived there when we were at the apt, and he reminded me that one of the cops told him to shut up or he'd get an a$$ kicking. "and you know they'd do it, too," he said. So he shut up until he got to jail.
          I saw the cops who arrested the guy a few days later, and when I told them what happened, they laughed their a$$es off!
          LOL

          I got a related story, wasn't my mistake, it was a new supervisor who none of us liked.

          Quick Background, this was a Federal (HUD) contract at an apartment complex recently taken over by the agency (the previous owner went to federal prison for fraud, long story). Bad neighborhood, 95% of residents on assistance, empty 40 ounce beer bottles and used syringes on the playgrounds, you get the picture. 8 S/Os per shift, it was that bad.

          The new Sgt had just join the company, she was a former corrections officer. We already had a Sgt, now for some reason we had to, and this new Sgt was supposed to be the "leading Sgt" (she kissed my butt than a toilet seat to get where she was, and she was so good at backstabbing she could stab you in the front and the knife would STILL end up in your back lol).

          Ok, so one night we get a call to go to an apartment because of a disturbance. We get there and a lady comes out with scratches on her hands and arms. We meet with the guy and he has scratches on his body and face and defensive wounds on his forearms. Both refuse medical treatment.

          The 4 of us who responded were either retired, ex or reserve police officer and one guy was also a EMT and volunteer fireman. We knew pretty soon that the lady was the assailant and the man the victim.

          Well, miss high and mighty New "Lead Sgt" thunders in, talks to the lady for a a few seconds, doesn't talk to the man except to tell him he needs to leave. We try to take her aside and tell her the scoop, and also we try to tell her that she shouldn't tell the guy to leave because we can't . She didn't want to here it, she still made him leave.

          20 mins later the Dallas PD showed up with the man in tow. The Dallas PD Sgt asked us "WHO made this man leave his apartment".

          Now, none of us would obstruct the administration of justice, but had it been our original Sgt we might have tired to explain 1st a bit. But he was asking for the new Sgt, that none of us could stand....

          ....So we sang like bird, we told the Dallas Sgt her full name, rank, a brief work and personal history, her blood type and the number of her company issued cell phone. . The Dallas Officers arrested the woman who did not live there (which is why we couldn't have made him leave even if we wanted to, plus the fact that he wasn't a section 8 renter, which we tried to explain to the "lead Sgt" lol), and we let the man back into his apartment.

          My partner (who was a reserve deputy constable at the time, later we went to work as campus cops together) even had some fun with our new Sgt. The Dallas Sgt said he would come back later and explain some things to her so she could avoid trouble later one.

          Of course, my partner told her this....in a way.... He said "The Police are looking for you for what you did to that guy, the Sgt said he make a special trip to come back and talk to you!!!" He said like she was wanted LOL.

          She spent the rest of the night on the phone with our Captain, worried that she was about to go to jail lol.
          ~Black Caesar~
          Corbier's Commandos

          " "The trouble with Socialism is that eventually you run out of other people's money." ~Margaret Thatcher

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          • #20
            Last christmas I worked some overtime at the site I transferred away from, and another officer there told me about a big theft they had in November...

            The site has 3 buildings....One building is the Command Post, in the lobby, and building 2 was under construction and fenced off with sandbagged Rent-A-Fence

            So the officer at the command post (3rd shift) had his laptop computer flipped up and he was watching youtube videos on it, and his laptop was on the desk blocking the CCTV monitor..... The other officer had just returned from a foot-patrol of the campus....And a vehicle comes up to building 2, a few guys get out. They cut the rent-a-fence and push a segment aside. They go directly to the second floor of the building, and carry out the whole shipment of copper pipes (which had just arrived 2 days earlier). Takes them 20 to 25 minutes to do this, and leave. The copper was worth about $12,000 I think, at the scrap yard.

            We still have the contract and the Officer who was at the Command Post still works there But the client was too cheap to put a guard at this construction building 24/7...The only security for it was a roving officer walking through 3 times during the 8 hour shift, and a CP Officer glancing at the monitors...(The cameras we had in the construction building didn't have good lighting, but lighting was good enough for them to know it was 3 hispanic males.

            The officers thought it was an inside job with the construction company.... And I was at the construction building for 8 hours on third shift during christmas vacation (they had another supplies delivery and wanted someone there), and the construction company had carloads of people driving in to work...and their citizenship looked questionable to me, I'll leave it at that.......

            Sometimes I think what if I was doing a tour at the construction building, and the thieves came in while I was in the building... Its quite possible they'd beat me up or kill me, you never know....Thats why I told myself the next time they ask me to work at a construction site, I'll be concealing a weapon. I'd rather take the small risk of getting caught than die for an hourly wage job.

            Edit: And for some reason the client DOES NOT have outside cameras....all the cameras at this campus are INSIDE only.... Pretty stupid if you ask me.
            Last edited by Jeremy; 02-14-2008, 04:38 PM.

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            • #21
              Working at a licenced club, I was only 18 and new to the industry so strict on policies. We had a large number of Asian businessmen who gamble on the slots (poker machines) until 0200 when we closed up. Rules at 2000 dictated door security had to make a PA announcement to remind members of the dress regulations including no shorts or sandals now which I did this night. As my partner had gone for a pitstop, I watched an Asian member flash their membership card and walk past me.

              I stopped them and said "you cannot wear shorts in now Sir, it is after 8.00pm". The member decided to ignore me and walk on when I stopped the member again and said "No shorts now" pointing to my watch. My partner comes back and we attempt to explain the club rules to the member. Then my partner hits me in the arm and says "Wait, are you a bloke or a sheila ?"' when the member who was the WIFE of our restaurant chef, pointed to her small chest. My Kiwi partner went red as he shook his head. I began to feel sick from worry (my 2nd week) as I looked like a prize wanker and all the staff would walk past and say "do you need to know if I am a bloke or a sheila ?". We took it with good humour but a few months later, some people were let in wearing shorts thinking they were female and the club management hit the roof over it - so shorts were banned from 1800 soon after.
              "Keep your friends close and your enemies even closer" Sun Tzu

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              • #22
                Originally posted by Jeremy View Post
                Hey guys,

                I know its been a while since I posted. Looks like the discussions haven't died down, but are getting better here .

                I made a huge mistake at work. We are supposed to check the building's roof hatch during building tours. Last night I forgot to check the roof hatch, and maintenance had left it open since monday morning

                We had LOTS of snow, sleet, freezing rain and rain all afternoon and night into the morning. There is water damage in the building and the client has to pay $25,000 for a company to come and fix the damage (building is leased and I think there was probably insurance for this) The building's maintenance engineer was afraid he would be fired and I feel horrible about it. Security was supposed to be the last line of defense.
                I wonder what type of liability your security guard company has for a situation like this. I would think they have some kind of insurance for when a guard screws up. Like you say, security is supposed to be the last line of defense. Also I wonder if a guard would ever be personally liable for a situation like this.

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                • #23
                  This was not one of my finer moments

                  I had just started doing security at a VERY prestigious concert hall (mainly Classical music) and the place was like a rat maze, very confusing with rehearsal rooms, Green rooms, ensemble rooms, dressing rooms, inner stages, back stages, lounges..you get the idea. Well it was the beginning of a performance, packed house, and there was a very cute gal serving espresso, so I kept going back and getting free espresso (security has it's perks). Well I got completely wired then was told the fire alarm system had been taken offline and I was to go on fire-watch, meaning all the areas/rooms needed to be checked. So I began rushing around the place checking EVERY square inch of the building. After around twenty minutes, or maybe an hour as I'd lost all track of time, I entered a dark room with just the soft glow of some lights off to the side coming from a booth, course I had NO CLUE where I was..somewhere someone yelled "EXCUSE ME"!..at that point I had a LOT of forward momentum going and opened a door directly in front of me..and was immediately bathed in light as I had just wandered onto the STAGE..maybe twenty feet from the conductor and just feet from the tuxedo wearing Orchestra members..and about 2700 guests!. Unfortunately a quiet piece of music was being played so EVERYONE heard the guy yell "excuse me" and turned to look at me.

                  I'm sorry to say that moment became part of the folk lore of the security department for that concert hall.

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                  • #24
                    Well...

                    Does leaving your former company count? I had to put in my notice a while back and have had hell trying to get in a security job now that fits as well as that one did. Real good crew and the ops guys really knew what they were doing...

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                    • #25
                      Biggest mistake I made was farting at a customer in store.... I honestly didn't mean to... I didn't think anyone was there. haha!
                      Ewfr 'Gomulee - EuwFer 'Gom-You-Lee
                      Court Security Officer - Her Majesty's Courts Service HMCS

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                      • #26
                        Originally posted by Ewfr 'Gomulee View Post
                        Biggest mistake I made was farting at a customer in store.... I honestly didn't mean to... I didn't think anyone was there. haha!
                        Here's how I start my day....
                        Retail Security Consultant / Expert Witness
                        Co-Author - Effective Security Management 6th Edition

                        Contributor to Retail Crime, Security and Loss Prevention: An Encyclopedic Reference

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                        • #27
                          Once I thought I was wrong, but it was just a mistake.

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                          • #28
                            Originally posted by Curtis Baillie View Post
                            Here's how I start my day....
                            Bad moderator. No cookie.
                            Some Kind of Commando Leader

                            "Every time I see another crazy Florida post, I'm glad I don't work there." ~ Minneapolis Security on Florida Security Law

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                            • #29
                              Originally posted by Curtis Baillie View Post
                              Here's how I start my day....

                              Oh man, that was brilliant, you don't mind if I save that picture to my PC? I want to use it for a post card or something.
                              Ewfr 'Gomulee - EuwFer 'Gom-You-Lee
                              Court Security Officer - Her Majesty's Courts Service HMCS

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                              • #30
                                I will add mine since it happened last night. Last night for the first time in 10 years i not only left the house but went to work with out a pocket knife. Huge mistake. So last night i find my self hanging from the balcony of a second floor railing attempting to make entry threw a screened in balcony because the PD could not force the door. luckily i was able to break the screening with my hands but i have never kicked my self so hard for leaving something as simple as my pocket knife at home. On a good note the male that was unconscious and unresponsive turned out to be alright.
                                Ethical Schizophrenia is the substance of heroes. -Frank Rich

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