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  • #16
    Whatever you do, don't purchase this book. Waste of money, won't tell you anything the average third grader doesn't already know.
    The CCTV Blog.

    "Expert" is something like "leader". It's not a title that you can ever claim for yourself no matter what you might know or might have done. It's a title that others bestow on you based on their assessment of what you know and what you have done.

    -SecTrainer

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    • #17
      Wicklander-Zulawski

      Here's a link for Wicklander-Zulawski (Interview/Interrogation) books and tapes: http://www.w-z.com/online_catalog.php#text_books
      Retail Security Consultant / Expert Witness
      Co-Author - Effective Security Management 6th Edition

      Contributor to Retail Crime, Security and Loss Prevention: An Encyclopedic Reference

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      • #18
        Principles Of Personal Defense by Col Cooper.

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        • #19
          The basics...

          Your state's Penal Code.

          Have you ever read it. Do you know what it says about making citizen's arrest.

          Do you know the sometimes very subtle differences between, Robbery, Burglary, Grand theft, and petty theft.

          Other crimes like vandalism, assault, battery, ect, are also defined.

          Until you know this stuff, the rest of the info in other books (sometimes) do not have definative answers to apply to a situation.

          Your state's penal code tells you what is against the law, and by what manner it is against the law (by way of committing a prohibited act, or by not following a required act, ect), and if one thing I have learned in this forum, in a BIG way, is that states have (sometimes) quite different ways of handling similar incidents, even including what the crimes, or incidents, are called.

          Your state Penal Code, LEARN IT, LOVE IT, LIVE IT, and you just might make it through your career without too much trouble.

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          • #20
            Originally posted by CameraMan View Post
            Related to security books?

            Well, okay, maybe the Carnegie book will help you talk your way out of a bad situation. But Nickle and Dimed? It's so thin, you couldn't even hit anyone with it (my copy is softcover, too).
            How to Win Friends and Influence People -Unless you want to go hands on every day knowing who to talk to people is muy importante
            Culture of Fear - while I believe a healthy dose of paranioa can be a good thing it is important to keep things in perspective.
            Nickle and Dimed - I reccomend this one primarily for officers, as these are the conditions most of us work under
            Contact - more dealing with people
            "A good deed’s like pissing yourself in dark pants. Warm feeling but no one notices." - Jacob Taylor

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            • #21
              Originally posted by CameraMan View Post
              Related to security books?
              Well, okay, maybe the Carnegie book will help you talk your way out of a bad situation. But Nickle and Dimed? It's so thin, you couldn't even hit anyone with it (my copy is softcover, too).
              I included a few "non-security" books on my list also:

              10. Customer Satisfaction in Worthless (Customer Loyalty is Priceless) by Jeffery Gitomer
              11. Selling the Invisible by Harry Beckwith
              12. What Client's Love, a Field Guide to Growing Your Business by Harry Beckwith.

              I should have put them at the top of the list.

              One thing to remember is that we're a service industry and teaching our officers to provide superior service should be priority one. Like it or not, we are in the people business, and dealing with people is 90% of our job. (unless you're guarding an empty warehouse or cemetery!)
              If you're an officer who wants to be NOTICED by your client or supervisor, read good books on customer service, and go that extra mile to provide superior service.
              Posted at the guard desk at my accounts, I have a little sign that reads: "OUR MISSION: TO EXCEED OUR CLIENT'S EXPECTATIONS - EVERY DAY" Does teaching guards customer service work? I think so. At one hospital, we just had our third contract renewal, with increases for my officers. Our client didn't ask any other companies for bids.
              "Striking terrific terror in the hearts of criminals everywhere" Since 1977.

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              • #22
                Originally posted by Badge714 View Post
                Much to my lovely wife's dismay, I own about 50 hardcover books and manuals related to security and a few law enforcement books.


                Some of these books are expensive, averaging $50 each. The Occupational Safety & Health Library cost me over $500 and a $250 pair of boots for my wife! I would recommend trying to buy them used on Amazon or eBay or see if your public library can obtain them for you.
                I am an avid reader of all types, fiction & non-fiction. Drives my family nuts when all I have is a list of books I want for Bday or Xmas. And I rarely get rid of them. If I ever build my house, I'll have a study/library.

                So, being in security, I guess it would be wrong to "file share" electronic copies?
                sigpic
                Rocket Science
                Making everything else look simple, since 1958.


                http://my.opera.com/integrator/blog/
                One Man's Opinion

                The Future. It isn't what it used to be.

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                • #23
                  I would suggest, "Inside The Criminal Mind". I can't remember who wrote it off hand but it was a good read.
                  "You gotta look like Rico Suave, Think like Einstein and, only if that fails...fight like Tyson." -Dougo83's FTO

                  Me- "Should we call the police?" My FTO- "Justin, here, we are the police. Go get em."

                  Originally posted by Black Caesar
                  some people just need killin!!!!! (Or Tasing, or pepper spraying or whatever).

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                  • #24
                    Applied Crime Analysis

                    I just finished 'Applied Crime Analysis' by Karim Vellani - published by Butterworth-Heinemann. For those who are in the business of providing crime analysis to clients - this is a very useful, informative book. It will become one of my go to reference books.
                    Retail Security Consultant / Expert Witness
                    Co-Author - Effective Security Management 6th Edition

                    Contributor to Retail Crime, Security and Loss Prevention: An Encyclopedic Reference

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