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  • Dispatch software/reports

    When I got to my present job, I was surprised to find that while they had spent a ton of cameras and other tech items, they were still doing the contract style daily guard shift logs in black ink. That has changed to a daily log template that is on the computer and the officers type in the information of all of the shift activities. The problem is that that system has no "intelligence". It is just a shift log.

    If we want to see how many escorts we have done in a given month, we need to go back and read though the logs and keep a running count.

    We use a incident reporting software that has "intelligence", but I am looking for something for our daily reports that will allow us to create reports on anything and everything from doors found unsecured to escorts given.

    Does anyone here have any software packages that they use that they can vouch for?
    Last edited by CorpSec; 06-23-2007, 11:57 AM.

  • #2
    I recommend ReportExec... http://www.reportexec.com

    PM me with any questions.
    "To win one hundred victories in one hundred battles is not the highest skill. To subdue the enemy without fighting is the highest skill." Sun-Tzu

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    • #3
      Thanks Davis, that looks good. The main capibility I am looking for is activity tracking. We actually do very little dispatching. Usually, we only have 1, sometimes 2, officers on patrol and their duties are pre-determined for the most part.

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      • #4
        ReportExec can handle Activity/Case Reports, Daily Event Logs, Trespass Notices, Citations, Parking Permits, Timesheets, Investigations, Training Records, etc. These are all modules. You can pick and choose the modules you want to install.
        "To win one hundred victories in one hundred battles is not the highest skill. To subdue the enemy without fighting is the highest skill." Sun-Tzu

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        • #5
          we use Global. I believe its more geared to police use. If you guys have a dispatch center it will work great for you. Automaticly generates report numbers for complaints and works well with the CAD in assiging calls to officers who have the longest down period
          "You gotta look like Rico Suave, Think like Einstein and, only if that fails...fight like Tyson." -Dougo83's FTO

          Me- "Should we call the police?" My FTO- "Justin, here, we are the police. Go get em."

          Originally posted by Black Caesar
          some people just need killin!!!!! (Or Tasing, or pepper spraying or whatever).

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          • #6
            e911Help

            Try e911Help and its companion e911Stat. It's made by a company called RAD Software that sells it over the Internet. It's not very sophisticated looking, but it's user friendly and will run all the queries you need. We used it at a site I used to work at.
            The law is reason free from passion." -- Aristotle

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            • #7
              Originally posted by alamedaad View Post
              Try e911Help and its companion e911Stat. It's made by a company called RAD Software that sells it over the Internet. It's not very sophisticated looking, but it's user friendly and will run all the queries you need. We used it at a site I used to work at.
              I wasn't very impressed with the e911 software.
              "To win one hundred victories in one hundred battles is not the highest skill. To subdue the enemy without fighting is the highest skill." Sun-Tzu

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              • #8
                Originally posted by alamedaad View Post
                Try e911Help and its companion e911Stat. It's made by a company called RAD Software that sells it over the Internet. It's not very sophisticated looking, but it's user friendly and will run all the queries you need. We used it at a site I used to work at.
                Originally posted by davis002 View Post
                I wasn't very impressed with the e911 software.
                The e911 software was written in the early 1990s, if not the late 1980s, and ported to Visual Basic. You would do better using an application based on Microsoft Access, which is already included in your Microsoft Office 2003/2007 Professional bundle.

                Honestly, there's no need to use software from the early 1990s or late 1980s when there are less expensive programs out there. There will also be compatibility issues with Vista and this software, I believe, since it was written for Visual Basic 3.0
                Some Kind of Commando Leader

                "Every time I see another crazy Florida post, I'm glad I don't work there." ~ Minneapolis Security on Florida Security Law

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                • #9
                  Has anyone used Blue Streak? http://www.bluestreaktechnologies.com/
                  "You don't hurt 'em if you don't hit 'em."
                  (Lieutenant General Lewis B. Puller, USMC, Marine, 1962.)

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                  • #10
                    e911Help, e911Stat and Rad Software are awful. This software has given us nothing but problems. The customer service is worse. Its one guy running it out of his house or something. I called up for help and his daughter (sounded like she was a teenager) answered. She said her dad was out of town and busy and it was best to email him. I wish I could dump this software.
                    "I am not a hero. I am a silent guardian, a watchful protector"

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