Dispatch software/reports

[CorpSec Senior Member Find all posts View Profile Close CorpSec]

When I got to my present job, I was surprised to find that while they had spent a ton of cameras and other tech items, they were still doing the contract style daily guard shift logs in black ink. That has changed to a daily log template that is on the computer and the officers type in the information of all of the shift activities. The problem is that that system has no "intelligence". It is just a shift log.

If we want to see how many escorts we have done in a given month, we need to go back and read though the logs and keep a running count.

We use a incident reporting software that has "intelligence", but I am looking for something for our daily reports that will allow us to create reports on anything and everything from doors found unsecured to escorts given.

Does anyone here have any software packages that they use that they can vouch for?

[davis002 Senior Member Find all posts View Profile Close davis002]

I recommend ReportExec... http://www.reportexec.com

PM me with any questions.

[CorpSec Senior Member Find all posts View Profile Close CorpSec]

Thanks Davis, that looks good. The main capibility I am looking for is activity tracking. We actually do very little dispatching. Usually, we only have 1, sometimes 2, officers on patrol and their duties are pre-determined for the most part.

[davis002 Senior Member Find all posts View Profile Close davis002]

ReportExec can handle Activity/Case Reports, Daily Event Logs, Trespass Notices, Citations, Parking Permits, Timesheets, Investigations, Training Records, etc. These are all modules. You can pick and choose the modules you want to install.

[JSam21 Member Find all posts View Profile Close JSam21]

we use Global. I believe its more geared to police use. If you guys have a dispatch center it will work great for you. Automaticly generates report numbers for complaints and works well with the CAD in assiging calls to officers who have the longest down period

[alamedaad Member Find all posts View Profile Close alamedaad]

e911Help

Try e911Help and its companion e911Stat. It's made by a company called RAD Software that sells it over the Internet. It's not very sophisticated looking, but it's user friendly and will run all the queries you need. We used it at a site I used to work at.

[davis002 Senior Member Find all posts View Profile Close davis002]

Try e911Help and its companion e911Stat. It's made by a company called RAD Software that sells it over the Internet. It's not very sophisticated looking, but it's user friendly and will run all the queries you need. We used it at a site I used to work at.

I wasn't very impressed with the e911 software.

[N. A. Corbier Senior Member Find all posts View Profile Close N. A. Corbier]

Try e911Help and its companion e911Stat. It's made by a company called RAD Software that sells it over the Internet. It's not very sophisticated looking, but it's user friendly and will run all the queries you need. We used it at a site I used to work at.

I wasn't very impressed with the e911 software.

The e911 software was written in the early 1990s, if not the late 1980s, and ported to Visual Basic. You would do better using an application based on Microsoft Access, which is already included in your Microsoft Office 2003/2007 Professional bundle.

Honestly, there's no need to use software from the early 1990s or late 1980s when there are less expensive programs out there. There will also be compatibility issues with Vista and this software, I believe, since it was written for Visual Basic 3.0

[DarkMetalWolf Member Find all posts View Profile Close DarkMetalWolf]

Has anyone used Blue Streak? http://www.bluestreaktechnologies.com/

[FireEMSPolice Senior Member Find all posts View Profile Close FireEMSPolice]

e911Help, e911Stat and Rad Software are awful. This software has given us nothing but problems. The customer service is worse. Its one guy running it out of his house or something. I called up for help and his daughter (sounded like she was a teenager) answered. She said her dad was out of town and busy and it was best to email him. I wish I could dump this software.