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  • #76
    Last month I was manning the concierge desk during an audit as #1 S/O was off on a break and #2 S/O needed a pitstop. In walks in 3 new female staff with large coffees and attitudes. I watched as 1 spilt her coffee on the floor only for #2 girl to say "lick that up you dirty b______". #2 girl laughs and says "no I will tell him to lick it up (meaning me). "Hey you, come here and lick this up for my like a good boy ?". I replied "Excuse me, are you going to clean up your mess now ?". She glared at me and tipped some more coffee on the floor saying "Ooops sorry". #3 girl did the same before saying "we are executives - clean it up". The elevator opened as #1 girl said "I told you clean it up or I will fire you". I found some paper towels to soak up the liquid and dropped a WET FLOOR sign citing 5 minutes of work was better than 5 hours of accident reports. A client walked in and shook hands with me informing me he had seen it all waiting outside. I was apologetic for this, but noted that I did not want an accident in the foyer.

    #1 S/O returned escorting the client to the MD before rushing back to tell me the MD was angry with the Admin Manager and was using my name in every sentence. I knew why and rushed up to find the 3 Paris Hilton wannabe in the board room where NO staff were permitted ever. Inside they were sipping their coffees, had spilt them on the table's leather inlay and on spotting me told me to leave. I introduced myself and asked them to come to my office NOW. Inside I asked them about their rudness, abuse, floor damage and above all pretending to be excutives. All 3 sat silent until the MD stormed in wanting to know WHO damaged the board room table. He knew it all and fired all 3 of them on the spot after only 4 days with the firm (agency staff). He also refused to pay them for the damage caused to the leather inlay ($1,400) and had me escort them out. As they left, they all blamed the other 2 for losing their jobs and I tried not to smile too much.
    "Keep your friends close and your enemies even closer" Sun Tzu

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    • #77
      Originally posted by NRM_Oz View Post
      Last month I was manning the concierge desk during an audit as #1 S/O was off on a break and #2 S/O needed a pitstop. In walks in 3 new female staff with large coffees and attitudes. I watched as 1 spilt her coffee on the floor only for #2 girl to say "lick that up you dirty b______". #2 girl laughs and says "no I will tell him to lick it up (meaning me). "Hey you, come here and lick this up for my like a good boy ?". I replied "Excuse me, are you going to clean up your mess now ?". She glared at me and tipped some more coffee on the floor saying "Ooops sorry". #3 girl did the same before saying "we are executives - clean it up". The elevator opened as #1 girl said "I told you clean it up or I will fire you". I found some paper towels to soak up the liquid and dropped a WET FLOOR sign citing 5 minutes of work was better than 5 hours of accident reports. A client walked in and shook hands with me informing me he had seen it all waiting outside. I was apologetic for this, but noted that I did not want an accident in the foyer.

      #1 S/O returned escorting the client to the MD before rushing back to tell me the MD was angry with the Admin Manager and was using my name in every sentence. I knew why and rushed up to find the 3 Paris Hilton wannabe in the board room where NO staff were permitted ever. Inside they were sipping their coffees, had spilt them on the table's leather inlay and on spotting me told me to leave. I introduced myself and asked them to come to my office NOW. Inside I asked them about their rudness, abuse, floor damage and above all pretending to be excutives. All 3 sat silent until the MD stormed in wanting to know WHO damaged the board room table. He knew it all and fired all 3 of them on the spot after only 4 days with the firm (agency staff). He also refused to pay them for the damage caused to the leather inlay ($1,400) and had me escort them out. As they left, they all blamed the other 2 for losing their jobs and I tried not to smile too much.
      hahaha! Once again, the guilty persons stupid and rude actions showed through, and the patience shown by a SO rained supreme in the end. Got to love it when they sign their own pink slip. =D
      "The only thing necessary for the triumph of evil is for good men to do nothing." - Edmund Burke

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      • #78
        Well yes, and I thought about ringing Mastercard for a new PRICELESS advert campaign. I later found out these girls were only 19 - 21 so obviously still have alot to learn.
        "Keep your friends close and your enemies even closer" Sun Tzu

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        • #79
          Many years ago I worked for a guard company who's clients would have the guards collect shopping carts and your going to love this one , in a motel after the guest would leave would have the guard make the bed and clean the room.

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          • #80
            Originally posted by ESI AGENT View Post
            Many years ago I worked for a guard company who's clients would have the guards collect shopping carts and your going to love this one , in a motel after the guest would leave would have the guard make the bed and clean the room.
            I have only helped clean 2 rooms in my over 30 years in hotels. Both times the city was hit by a big snowstorm. Flights could not leave & all the hotels were full. We had 1 unsold but dirty room. A family with young kids needed a room. I helped a manager do the rooms.

            They once tried to get us to clean during a strike but we did not have to in the end.

            I do supervise the cleaning of a room after a suicide etc.
            I enforce rules and regulations, not laws.
            Security Officers. The 1st First Responders.

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            • #81
              I do in house security at a check cashing store, and on the days the cleaning people aren't there, if it gets really messy inside, I get asked to do some cleaning. In addition, during the winter, also when the cleaning people aren't there, I get asked to shovel snow off the walkway. Finally, on days when the CSRs are too busy with customers to get away, they send me to pick up food and run errands for them.

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              • #82
                On occasion I've had to do errands, but I don't mind getting to drive around as long as I'm on the clock.

                We once had a huge group of african/british kids (group leaders were 2 british guys and an indian husband and wife) that stayed for a week. They went to the Florida Mall one day and literally just left this one girl from africa there and didn't even look for her after. Mall security found her wandering around crying and found out where she was staying and called us. I went and picked her up and brought her back to the hotel. Mind you this was atleast 4-5 hours after they left the mall. Where were all the other kids and group leaders? Not looking for her thats for sure. The indian couple was asleep and the 2 british guys couldn't have cared less, smoking some cigs and drinking beer, didn't even thank me for returning her. All the kids were swimming.

                When i asked them ahd they been searching for her they said, "we noticed she wasn't here a little while ago and figured if we hadn't heard from her we would go looking for her around 8pm or so... how the hell is she supposed to do that without a phone? some people are rediculous...

                probably the one errand that was actually security related LOL
                "The only thing necessary for the triumph of evil is for good men to do nothing." - Edmund Burke

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                • #83
                  Originally posted by tattedupboy View Post
                  Finally, on days when the CSRs are too busy with customers to get away, they send me to pick up food and run errands for them.
                  So, hold on a moment.... If you are out running around town getting food and doing errands who in the wide wide world of sports is providing security for the check cashing business?
                  Hospital Security Officer

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                  • #84
                    Originally posted by EMTGuard View Post
                    So, hold on a moment.... If you are out running around town getting food and doing errands who in the wide wide world of sports is providing security for the check cashing business?

                    That's exactly what I try to tell them. Fortunately, all the places they send me to are nearby, and in the event something does happen while I am running an errand for them, I can see it and run right over and do something. But, you're exactly right; I tried telling them that when I first began working there, but the employees keep insisting that I won't get in trouble if something does happen while I'm running their errands. I just hope that I never have to test that theory.

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                    • #85
                      Originally posted by tattedupboy View Post
                      That's exactly what I try to tell them. Fortunately, all the places they send me to are nearby, and in the event something does happen while I am running an errand for them, I can see it and run right over and do something. But, you're exactly right; I tried telling them that when I first began working there, but the employees keep insisting that I won't get in trouble if something does happen while I'm running their errands. I just hope that I never have to test that theory.
                      That's definately something you need to be careful with. In the event soemthing happens, you have to hope that they still hold true to the claim that they ordered you to run errands for them. Even then they will be questioned as to why one of them couldn't run the errand.

                      More than likely in the event of an incident, if they find out you weren't at your designated area or post, yo may be looking for a new job the next day.
                      "The only thing necessary for the triumph of evil is for good men to do nothing." - Edmund Burke

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                      • #86
                        Originally posted by Deputy Dawg View Post
                        That's definately something you need to be careful with. In the event soemthing happens, you have to hope that they still hold true to the claim that they ordered you to run errands for them. Even then they will be questioned as to why one of them couldn't run the errand.

                        More than likely in the event of an incident, if they find out you weren't at your designated area or post, yo may be looking for a new job the next day.
                        I've posted this before. At my airport hotels we used to have to drive the shuttle bus to & from the airport whenever someone wanted to go or be picked up in the middle of the night. (Fortunately the airport closed at 1 a.m. & didn't reopen until 5a.m.) It was a 20 minute round trip. While we were gone the Night Auditor was alone in the hotels. After numerous fire alarm occurring while we were away & 2 or 3 ambulance calls we were able to make the higher ups see that paying taxis was cheaper than being sued!
                        I enforce rules and regulations, not laws.
                        Security Officers. The 1st First Responders.

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                        • #87
                          Yeah we do other jobs not directly security related to our facility.

                          1.. We get to fight fires in the plant {Not that we have very many..}
                          2.. Respond to the Medical Calls and provide EMS Care
                          3.. Clean and Maintain our Patrol Vehicles
                          4.. Clean and Maintain our Headquarters Facility {Light Cleaning} of the offices, kitchen, vehicle bays, supply areas
                          5..We will on occassion pick up people or take people to and from the airport - not many in the plant know we do this so the trips are few
                          6..Anything else the facility manager wants

                          But I'm paid well to do it and only have 23 more years to collect my pension

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                          • #88
                            Originally posted by exguard View Post
                            Yeah we do other jobs not directly security related to our facility.

                            1.. We get to fight fires in the plant {Not that we have very many..}
                            2.. Respond to the Medical Calls and provide EMS Care
                            3.. Clean and Maintain our Patrol Vehicles
                            4.. Clean and Maintain our Headquarters Facility {Light Cleaning} of the offices, kitchen, vehicle bays, supply areas
                            5..We will on occassion pick up people or take people to and from the airport - not many in the plant know we do this so the trips are few
                            6..Anything else the facility manager wants

                            But I'm paid well to do it and only have 23 more years to collect my pension
                            As one who thinks that private security are first responders to all emergencies I believe that your #s 1 & 2 are part of our job.
                            I enforce rules and regulations, not laws.
                            Security Officers. The 1st First Responders.

                            Comment

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