Well, tonight was very interesting.. The evening went on without much in the way of incidents. Typical barrment of inappropriate youth, a couple arrests without further issues.. But, stuff hit the fan as the night closed. So, with this, I thought I would throw this out there for examination, and get feedback!
Early in the evening, a group of juveniles were brought in for loitering, after having recieved a complaint from our local PD. Standard policy is to check for weapons as they are brought into the control center. The last of the four male subjects refused to be searched, provided no ID, and was non-cooperative. Thus he was placed in restraints for his safety and all involved (policy directed and administered by our local PD per safety regulations). Anywho, subject was barred. One of the S/O officers stated that the parent of this one was a typically hostile type, and warned me of such. I called out to our local PD officers to come keep the peace for the parents arrival. Parent arrived and behaved as expected, but no violence. Parent and juvenile left without further incident.
As the we were cleaning up remaining juveniles, in walks Dad, Mom and barred Juvenile. Dad approaches me, and my two top sergeants. He begins to unload verbally with the race card and redicules the malls rules. Everytime he asks a question and i go to answer, he interrupts and becomes more aggitated. Physiological signs by the dad indicates hostile actions are coming up. After a short semi-debate, I realize the father has no real interest in what I have to offer, and his yelling has gone to far. I advise on three seperate cases to leave, and failure to leave will result in him being arrested for criminal trespassing per state law. The father disregards my adivsements and refuses to believe such action can be taken, with a final response from him that he refuses to leae and nothing can be done. This is the short story of course. After the third attempt to make him go away verbally (I really didnt want things to go on or further), I advise him that he is now to be placed under arrest for said crime. I indicate to my two sergeant to place him as such. Right before they move, I back away from the upset individual, andn he steps towards me, then towards the sergeants raising his arms and fists, then leans in towards the sergeants. Now, said father outwieghs each of us by 150lbs easily, and his arms are as big as my whole body. One sergeant before being able to make any advisement, steps back as he is being agressed and deploys OC. Immediately, the subject covers his face screams, and runs out the door. (bad news, I dont need a squished dad due to his blindness and running through traffic).
Both sergeants follow, and attempt to stop him. With a duration of struggle on the second contact, a second deployment of OC was made. With little response the subject fought off the sergeants and ran out into the parking lot and traffic.
Finally, on the third contact, and advisement to stop, the subject is brought to the ground, and still resists the sergeants. In the mean time, I am warding off an upset mother, and a very upset barred juvenile. Finally, the subject is placed in (3) three sets of restraints (as one set and the second set were too short to bring this overly built individuals hands behind his back, without causing harm to the subject). Off to decon the subject went. He was brought into the control center, where first aid was administered. OC decon only requires the subject being removed from the "contaminated" area, and given "fresh air". We took it to the next level. Offered fresh running water from an eye wash station, and J+J baby shampoo to number the stinging.
In the end, the subject thanked the one sergeant for "doing things right" while condemming the second sergeant for his "abuse".
Our witnesses filled their statements out, and in their words, they feared for the security officers safety, as they seen a very large man thwarting off the S/O's detention.
The arrested parties statements claimed fist fighting, kicking, and a beat down by the S/O.
PD finally arrived in numbers (BTW: dispatch got to hear a very upset mother using profanity and escilating the situaiton, as well as recieving 9-1-1 calls from upset merchants fearing for the lives of the security personnel)
PD cited the arrested subject with criminal trespassing, and found no evidence of abuse or excessive use of force by security.
As the charged subject left with his family and 14 friends, he stated he was going to persue a lawsuit. His friends however found the Security's actions to be wrong, and expressed retaliation.
So, Thoughts, quesitons, comments?
If a lawsuit comes up, what do you think of the process and outcome?
Early in the evening, a group of juveniles were brought in for loitering, after having recieved a complaint from our local PD. Standard policy is to check for weapons as they are brought into the control center. The last of the four male subjects refused to be searched, provided no ID, and was non-cooperative. Thus he was placed in restraints for his safety and all involved (policy directed and administered by our local PD per safety regulations). Anywho, subject was barred. One of the S/O officers stated that the parent of this one was a typically hostile type, and warned me of such. I called out to our local PD officers to come keep the peace for the parents arrival. Parent arrived and behaved as expected, but no violence. Parent and juvenile left without further incident.
As the we were cleaning up remaining juveniles, in walks Dad, Mom and barred Juvenile. Dad approaches me, and my two top sergeants. He begins to unload verbally with the race card and redicules the malls rules. Everytime he asks a question and i go to answer, he interrupts and becomes more aggitated. Physiological signs by the dad indicates hostile actions are coming up. After a short semi-debate, I realize the father has no real interest in what I have to offer, and his yelling has gone to far. I advise on three seperate cases to leave, and failure to leave will result in him being arrested for criminal trespassing per state law. The father disregards my adivsements and refuses to believe such action can be taken, with a final response from him that he refuses to leae and nothing can be done. This is the short story of course. After the third attempt to make him go away verbally (I really didnt want things to go on or further), I advise him that he is now to be placed under arrest for said crime. I indicate to my two sergeant to place him as such. Right before they move, I back away from the upset individual, andn he steps towards me, then towards the sergeants raising his arms and fists, then leans in towards the sergeants. Now, said father outwieghs each of us by 150lbs easily, and his arms are as big as my whole body. One sergeant before being able to make any advisement, steps back as he is being agressed and deploys OC. Immediately, the subject covers his face screams, and runs out the door. (bad news, I dont need a squished dad due to his blindness and running through traffic).
Both sergeants follow, and attempt to stop him. With a duration of struggle on the second contact, a second deployment of OC was made. With little response the subject fought off the sergeants and ran out into the parking lot and traffic.
Finally, on the third contact, and advisement to stop, the subject is brought to the ground, and still resists the sergeants. In the mean time, I am warding off an upset mother, and a very upset barred juvenile. Finally, the subject is placed in (3) three sets of restraints (as one set and the second set were too short to bring this overly built individuals hands behind his back, without causing harm to the subject). Off to decon the subject went. He was brought into the control center, where first aid was administered. OC decon only requires the subject being removed from the "contaminated" area, and given "fresh air". We took it to the next level. Offered fresh running water from an eye wash station, and J+J baby shampoo to number the stinging.
In the end, the subject thanked the one sergeant for "doing things right" while condemming the second sergeant for his "abuse".
Our witnesses filled their statements out, and in their words, they feared for the security officers safety, as they seen a very large man thwarting off the S/O's detention.
The arrested parties statements claimed fist fighting, kicking, and a beat down by the S/O.
PD finally arrived in numbers (BTW: dispatch got to hear a very upset mother using profanity and escilating the situaiton, as well as recieving 9-1-1 calls from upset merchants fearing for the lives of the security personnel)
PD cited the arrested subject with criminal trespassing, and found no evidence of abuse or excessive use of force by security.
As the charged subject left with his family and 14 friends, he stated he was going to persue a lawsuit. His friends however found the Security's actions to be wrong, and expressed retaliation.
So, Thoughts, quesitons, comments?
If a lawsuit comes up, what do you think of the process and outcome?
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