I think a basic understanding of fire and life systems, and site specific training is a must. I understand Lunch Meat's point - we've all met "that guy," who thinks he's the expert on computers, alarm systems and elevators, and ends up mucking things up and bringing down the wrath of management. On the other hand, there's no reason to call the security director at 3:00am if you understand a certain trouble alarm is common to the system, is not putting anything at risk, and you are OK to silence it, log it, and have the tech come out during the day.
Higher end companies and industry associations need to do a better job raising client expectations too. I've worked too many places where sleeping guards, lazy guards and incompetent guards just get transferred - but the client keeps the same company, or hires another warm body co., expecting different results. Higher expectations and higher pay would eventually lead to change in all (hopefully).
Higher end companies and industry associations need to do a better job raising client expectations too. I've worked too many places where sleeping guards, lazy guards and incompetent guards just get transferred - but the client keeps the same company, or hires another warm body co., expecting different results. Higher expectations and higher pay would eventually lead to change in all (hopefully).
Comment