Greetings:
They call it by different names, but it all boils down to the same issue:-
1). The officer is supposed to be at at work at a certain time. He has been notified and written in the schedule. He is informed that he has up to four hours to notify the dispatcher if he cannot report for duty. The dispatcher gets a call fromthe client that your guard is not there. Its now 5 min after the hour of the post assignment. You do no hear from the officer. OK, you send someone else tehre who is near by and that post is covered in 20 min - later!!
2). The company rules and regulations states '..any one No Call/No Show is grounds for immediate termination." It is signed and acknowledged by the officer before imployment and reiterated to the applicant during inyterviews as well.
3). Now, the officer at #1 above pulls the No Call/No Show. What can be done:-
a). Termination follows in this case. (Please keep in mind that all the necessary precautions have been made to make certain taht the office was not hospitalized-emergency room-nor anything that would have made it impossible for him/her to report to work or call out given sufficient time).
b). What is your local state regulations for unemployment benefits for this officer if he applies. Keep in mind here that while the state can award the person unemployment insurance, the state may either charge i). The state account or ii) The company account.
Which account should be charged in the above instance with the No Call/No Show violation.
c). What does your company do under this situation.
4). Lastely: Why should your company be alarmed at the No Call/No Show violation of your security guards. Does this not mean that when the guard pulls a No Call/No Show taht he is just saying to you that he is resigning and that he does not want your job again?
ps. In some states, unemployment will be denied a person if they are terminated from a company for misconduct. However, in some of the depertment of labor offices, they view and accept a No Call/No Show as a persons resignation. So how would you counter this position and maintain your own rules and regulations as necessary for the security industry.
I am gathering some infomation to find out how this subject is viewed around the country. Some companies feel that absent any emergency force manjure reasons, the officer is telling you they do not care or think much about your company and his/her duties.
Tiger155
They call it by different names, but it all boils down to the same issue:-
1). The officer is supposed to be at at work at a certain time. He has been notified and written in the schedule. He is informed that he has up to four hours to notify the dispatcher if he cannot report for duty. The dispatcher gets a call fromthe client that your guard is not there. Its now 5 min after the hour of the post assignment. You do no hear from the officer. OK, you send someone else tehre who is near by and that post is covered in 20 min - later!!
2). The company rules and regulations states '..any one No Call/No Show is grounds for immediate termination." It is signed and acknowledged by the officer before imployment and reiterated to the applicant during inyterviews as well.
3). Now, the officer at #1 above pulls the No Call/No Show. What can be done:-
a). Termination follows in this case. (Please keep in mind that all the necessary precautions have been made to make certain taht the office was not hospitalized-emergency room-nor anything that would have made it impossible for him/her to report to work or call out given sufficient time).
b). What is your local state regulations for unemployment benefits for this officer if he applies. Keep in mind here that while the state can award the person unemployment insurance, the state may either charge i). The state account or ii) The company account.
Which account should be charged in the above instance with the No Call/No Show violation.
c). What does your company do under this situation.
4). Lastely: Why should your company be alarmed at the No Call/No Show violation of your security guards. Does this not mean that when the guard pulls a No Call/No Show taht he is just saying to you that he is resigning and that he does not want your job again?
ps. In some states, unemployment will be denied a person if they are terminated from a company for misconduct. However, in some of the depertment of labor offices, they view and accept a No Call/No Show as a persons resignation. So how would you counter this position and maintain your own rules and regulations as necessary for the security industry.
I am gathering some infomation to find out how this subject is viewed around the country. Some companies feel that absent any emergency force manjure reasons, the officer is telling you they do not care or think much about your company and his/her duties.
Tiger155
Comment