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  • Target Protection Specialist?

    I just got an opportunity to interview for this position at Target. Does anyone have any experience with this position? How is it?

    There is also a position called ASSET Protection Specialist, I'm not really sure what the differences are.

    Thanks.

  • #2
    I never worked at a Target store, but I did work at one of the Distribution Centers (Warehouse) and have known a few TPS and APS people.

    TPS out here is a basic uniformed observe and report type job. These guys wear a uniform and for most of their shift will stand at the front door and welcome people on their way in or say "have a nice day" to people on their way out. At some stores they check receipts of people on the way out. Generally they carry no equipment outside of a flashlight and a radio. Every once in a while they do a foot patrol of the store simply to provide a uniformed presence. For the most part it seems like they don't go hands on with shoplifters, and Ive even heard from one of them that if the APS guys are following or observing a shoplifter, they will call him and tell him to disappear.

    APS are your more traditional loss prevention officers. They are plainclothes, and either stroll around the store, or watch CCTV for shoplifting. They are pretty hands on at some stores and Ive seen APS guys get into some real knuckle draggers to get the store's merchandise back.

    It's been about forever and a day since Ive talked to them (Maybe about 4-5 years now) so things may have changed at this point. I also cant remember if TPS can lead to an APS job, and/or how long it would take.
    "Alright guys listen up, ya'll have probably heard this before, Jackson vs. Securiplex corporation; I am a private security officer, I have no State or governmental authority. I stand as an ordinary citizen. I have no right to; detain, interrogate or otherwise interfere with your personal property-... basically all that means is I'm a cop."-Officer Ernie
    "The Curve" 1998

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    • #3
      Uniformed as in normal Target employee attire (Red shirt and brown khaki pants)? Or is it some Security type uniform? Either way, sounds like a good stepping stone to get into APS. I've been wanting to do plain clothes LP for a while.

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      • #4
        Ive interacted with them here in Washington and in Louisiana.

        In Washington, here they wore a security uniform, dark brown (or black, can remember exactly) pants, and a lighter brown shirt. This shirt had a white patch sewn onto the badge area that had the red "Target" rings inside it.

        In Louisiana they wore dark blue uniforms with metal Target badges.
        "Alright guys listen up, ya'll have probably heard this before, Jackson vs. Securiplex corporation; I am a private security officer, I have no State or governmental authority. I stand as an ordinary citizen. I have no right to; detain, interrogate or otherwise interfere with your personal property-... basically all that means is I'm a cop."-Officer Ernie
        "The Curve" 1998

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        • #5
          I was a TPS for a few months and it was a great learning experience. It is one of the best ways to get your foot in the door in this industry. Depending on the ETL-AP and/or APS you have, you may or may not get to be heavily involved in cases and apprehensions. I had one boss who encouraged me to initiate surveillance and be involved in cases, and I had another boss who wanted me to do nothing but stand at the door. It can get boring, so you should find ways to stay engaged. Try to take on as much responsibility as you can, and learn all you can. After you get some experience you will probably want to move up to an APS or plainclothes at a different company. Good Luck!

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          • #6
            I have been a TPS for almost two years now. I was a regular TPS for about 5 1/2 months before I promoted to Sr. TPS, which has only two primary differences from regular TPS: that I'm certified in external apprehensions and that I act as immediate supervisor to other TPSs.

            There is one major difference between TPS and APS: TPS is uniformed security (which means red and khaki until you get your uniform, and if you're in CA that means getting a Guard Card) and APS is plainclothes. Here are some examples of what you can expect for each position:

            TPS
            -Posting. Standing at the entrance, greeting guests, and checking receipts constitutes most of your day. But of course how much you actually do depends on store needs, the size of your team, and sometimes the district and/or market
            -Parking lot scans and patrols
            -Doing daily inventory counts on top shortage items
            -Responding to emergency situations
            -Basically anything else that involves having a visible, uniformed presence
            -Conducting camera surveillance and supporting (NOT initiating) apprehensions

            APS
            -Walking the floor. The main purpose of having an APS is to apprehend shoplifters, plain and simple
            -Supporting internal investigations
            -Acting as supervisor to TPSs, which can include anything from making the weekly schedule to delegating tasks when more than one TPS is on duty
            -Troubleshooting cameras
            -Other duties as needed (i.e. conducting live surveillance of the overnight or early morning process, covering other stores in the absence of an ETL-AP, etc.)

            So I guess which job you choose depends on your priorities. Just keep in mind that the higher you start out the more pressure there tends to be, so if you are just getting your feet wet in LP then I would suggest starting as a TPS. Some of the best APSs I know promoted from TPS. APS is a somewhat high-pressure position so people who know the ins and outs of Target AP and have a proven track record of resolving theft and fraud issues definitely have an advantage.

            Best of luck to you! And feel free to PM me if you have any other questions.

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            • #7
              Wow, thanks for all this information everyone, really appreciated.

              Does Target LP work overnight? The Target stores around here close at 11 I'm pretty sure.

              I go to school and will probably have to rotate my schedule twice a year for it. Are they flexible with their schedules?

              Thanks again

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              • #8
                The only time I had to work overnight as a TPS was when there was a specific person/product that needed to be watched. It happened very seldom for me. Also, I think it depends on your ETL-AP and HR exec as to how flexible the scheduling will be. When I was a TPS, the store got a certain # of hours for AP, so as long as the store will still be fully covered, you shouldn't have a problem asking for flexibility.

                Feel free to PM me with any other questions

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                • #9
                  Originally posted by Tom_Dub8700 View Post
                  Wow, thanks for all this information everyone, really appreciated.

                  Does Target LP work overnight? The Target stores around here close at 11 I'm pretty sure.

                  I go to school and will probably have to rotate my schedule twice a year for it. Are they flexible with their schedules?

                  Thanks again
                  1) Typically AP team members don't work overnight except during inventory or to conduct surveillance. Also at low-risk stores (or any stores where the ETL-AP has to do LOD shifts), the ETL-AP will sometimes come in as Flow/Early Morning LOD.

                  2) Scheduling is extremely flexible. Generally the bigger the AP team, the more flexible the scheduling.

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                  • #10
                    Well I got the job, anyone know what the training is like? I have orientation in a few days.

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                    • #11
                      Awesome. Congrats buddy. Listen and Learn.

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                      • #12
                        Originally posted by Tom_Dub8700 View Post
                        Well I got the job, anyone know what the training is like? I have orientation in a few days.
                        Basically the first few days are spent in the office doing the training online, then having the team trainer sign off your assignments. Once you get through the bulk of the computer work you'll spend some time on the floor learning the routines, and you will also get trained on using cameras. Towards the end of your training you'll attend your NVI course (which is required for all AP Team Members), where you'll get certfied in apprehension support and handcuffing.

                        The online component is done at your own pace and most people take about 1-2 weeks to complete it. If you are unclear on anything make sure to discuss it with your team trainer. If you have any other questions, feel free to PM me.

                        Best of luck!

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                        • #13
                          I'm sorry, I could of sworn that Target got rid of their uniformed security.....well, at the stores around here anyway.
                          If we are not consistent, we lose credibility.

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                          • #14
                            Hi,

                            Thanks very much for this comment. It help me to think about my ideals.

                            Tks again and pls keep posting.

                            Apart from that, this link below may be useful: Safety specialist interview questions

                            Rgs
                            Last edited by tua022012; 03-01-2012, 08:20 AM. Reason: Update

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