Look at Wal-mart. Do they still put the main switchboard at the fitting room desk?
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Some Kind of Commando Leader
"Every time I see another crazy Florida post, I'm glad I don't work there." ~ Minneapolis Security on Florida Security Law
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Originally posted by N. A. Corbier View PostLook at Wal-mart. Do they still put the main switchboard at the fitting room desk?Retail Security Consultant / Expert Witness
Co-Author - Effective Security Management 6th Edition
Contributor to Retail Crime, Security and Loss Prevention: An Encyclopedic Reference
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Originally posted by N. A. Corbier View PostLook at Wal-mart. Do they still put the main switchboard at the fitting room desk?Not around here... they'd get killed!
(Not literally killed... sheesh!)"I don't do judgment. Just retrieval."
"The true triumph of reason is that it enables us to get along with those who do not possess it."
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I have yet to see anyone use the fitting room as a cover. Now the restrooms, that's a different story. As for the phone calls, yes, the fitting room attendants are the main phone operators for the store. As far as I know, this is because since they are supposed to never leave the desk so that the fitting rooms are never unmanned, they have plenty of time to answer phone calls. Maybe it's different for the rest of you, but I've never seen a line for the fitting rooms in my store, so I think that is a good use of their extra time.
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Originally posted by LPAjh9558 View PostCome to think of it, I've seen lots of incoming phone calls being answered in the fitting room area
Wonder why that isSurely the service desks aren't so busy that all those calls get sent there....wow
Retail Security Consultant / Expert Witness
Co-Author - Effective Security Management 6th Edition
Contributor to Retail Crime, Security and Loss Prevention: An Encyclopedic Reference
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Originally posted by Izzy View PostI have yet to see anyone use the fitting room as a cover. Now the restrooms, that's a different story. As for the phone calls, yes, the fitting room attendants are the main phone operators for the store. As far as I know, this is because since they are supposed to never leave the desk so that the fitting rooms are never unmanned, they have plenty of time to answer phone calls. Maybe it's different for the rest of you, but I've never seen a line for the fitting rooms in my store, so I think that is a good use of their extra time.Retail Security Consultant / Expert Witness
Co-Author - Effective Security Management 6th Edition
Contributor to Retail Crime, Security and Loss Prevention: An Encyclopedic Reference
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Originally posted by Curtis Baillie View PostTake a good look around WalMart - what service desk are you talking about?"Life In Every Breath"
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I have actually heard of stories from friends of mine in the LP Department in which shoplifters were very capable of concealing items and ,to the despair of the LP's, making it look like they were going in with 'x' amount of items and coming out with 'x' amount of items. Only after did they hastily leave did the LP's find evidence of theft.
(Evidence of theft being old jeans which were switched to replicate retail jeans and extra hangers laying in the dressing room.)
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Originally posted by PaulPasciak View PostI have actually heard of stories from friends of mine in the LP Department in which shoplifters were very capable of concealing items and ,to the despair of the LP's, making it look like they were going in with 'x' amount of items and coming out with 'x' amount of items. Only after did they hastily leave did the LP's find evidence of theft.
(Evidence of theft being old jeans which were switched to replicate retail jeans and extra hangers laying in the dressing room.)
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From the last company I worked at, we were not allowed to make fitting room stops. Our regional could have 'certified' us but he was unwilling to, saying there is no 'need for fitting room apprehensions.' But at the end of the fiscal year, the company still holds the LPM responsible for the shrink..What happens when a shoplifter goes into the fitting rooms w/ 15-20 DVD's?Seems like a double standard
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Originally posted by shifty View PostAs long as you maintain observation of the subject and see them selecting the merchandise, them concealing it under other items to make it looks like they are going in with less shouldn't undermine your case. It actually HELPS us, as we know that they are very likely to steal if they do that.
But...like I said, once inside the room anything can and usually does happen. There are all sorts of things that have to go the right way or it simply isn't worth the risk of a bad stop and/or losing your job. All just for making a dressing room app.
Originally posted by rmd08 View PostFrom the last company I worked at, we were not allowed to make fitting room stops. Our regional could have 'certified' us but he was unwilling to, saying there is no 'need for fitting room apprehensions.' But at the end of the fiscal year, the company still holds the LPM responsible for the shrink..What happens when a shoplifter goes into the fitting rooms w/ 15-20 DVD's?Seems like a double standard
"Life In Every Breath"
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Originally posted by PaulPasciak View PostIt seems like the loop holes in store security creates a never ending game of cat and mouse.
Loophole #1: The dressing room being a safe zone for shoplifters.
Loophold #2: Seemingly widespread fear of being sued by innocent targets.
Never ending, indeed..... I used to work LP for Fred Meyers, Inc...Retail store in Washington.... I ran into this all the time...."You just got your butt kicked by a girl
"
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