I know there have been many discussions regarding how to prevent theft and shoplifting in the retail environment.
I read blogs and came across one from a Customer Service Desk associate at a WM store in FL.
The latest posting talked about what got stolen at the store.
Also that is just the empty packages they found.
How would you deal with such apparent rampant theft? The store easily does a million in sales on a weekend and employees are overrun - no time for customer service when all hands on board are at the front ringing registers.
I have been to WM stores on a weekend and it is a madhouse. On Tuesdays they have just finished recovering from the weekend and getting things straight for the next weekend.
How would you go about stopping or reducing theft in that enviroment?
I read blogs and came across one from a Customer Service Desk associate at a WM store in FL.
The latest posting talked about what got stolen at the store.
I might make this a weekly feature. I have to remember to make a list - and try to do it on the sly. Keep in mind this is just at the Service Desk. There's another ten-gallon bin back in Claims that gets filled up every single day. Every. Single. Day.
How would you deal with such apparent rampant theft? The store easily does a million in sales on a weekend and employees are overrun - no time for customer service when all hands on board are at the front ringing registers.
I have been to WM stores on a weekend and it is a madhouse. On Tuesdays they have just finished recovering from the weekend and getting things straight for the next weekend.
How would you go about stopping or reducing theft in that enviroment?
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