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Valor Security @ Ontario Mills Mall

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  • #31
    Originally posted by N. A. Corbier
    Most of those laws don't apply when the Department of Homeland Security conducts a background investigation, though. In some cases, you incur federal crmiinal violations for not releasing information, as a matter of hindering national security.

    Its the difference between an employer asking, "Would you hire this guy again," and a federal agent asking, "Submit documentation of all violations of policy or procedure the employee committed."
    I didn't make myself real clear here. What I meant was according to certain states' laws, Valor can not block dwdorow from seeing his own personnel file. They have to give him access to it. He would have grounds for a civil suit.

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    • #32
      Originally posted by T202
      I didn't make myself real clear here. What I meant was according to certain states' laws, Valor can not block dwdorow from seeing his own personnel file. They have to give him access to it. He would have grounds for a civil suit.
      Ah, I see what you mean.
      Some Kind of Commando Leader

      "Every time I see another crazy Florida post, I'm glad I don't work there." ~ Minneapolis Security on Florida Security Law

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      • #33
        I was just curious as to how this situation was going? Was a lawsuit filed?
        Find local security jobs at www.securityemploymentservices.com

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        • #34
          I have had 6 years of experience working with Valor in a management capacity, I left voluntarily. Of course like any company they have their strengths and weaknesses, but my experienced opinion is that the latter outweighs the former. If anyone has any questions please let me know.

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          • #35
            I worked for Valor about three years at a Chicago area mall, the mall was “in house” when Valor took over they kept everyone and made no changes. The “in house” security never required a p.e.r.c. Card, Valor paid for these upon the change, which I thought was great.

            NO Valor officer at this mall was EVER to chase and apprehend any person, our cuffs and pepper spray were only to be used should a person become unruly threatening the safety of the officer, any patron or mall/store employees. If shoplifting occurred in a store and an employee called security, we dispatched an officer to the store. The officer was only to observe the “arrest = we are holding you until police arrive” by the person who saw the incident take place, if the person ran the officer was simply to follow and note the escape route. Running rarely happened as we had a police sub station in the mall, once the security officer deemed an arrest by the employee was going to happen, a police officer was also sent to the scene. If a police officer was not available, we escorted them to the security office, and yes 90% simply went with you. A professional uniform and an officer carrying himself well carries a lot of weight, all the people see is some sort of law enforcement. They really have no clue as to just what authority you have; this makes most people follow instructions really well.

            As far as the vehicle damage incident, if I fired every officer that damaged a vehicle, I would have been the only guy there. Never even had the suspicion that any officer may have done it on purpose, but that would have been another story. Disregard for public safety could have simply been, it happened where people walked accessing the mall? We always ran little investigations, reviewing video if possible, to determine just how bad an incident was whether it involved a vehicle or someone feeling security stepped over some line in dealing with them, theft, etc.

            I liked Valor, had some issues but no major things I could not deal with.

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            • #36
              Was this an upscale establishment in Northwood?

              That site lost its batons, can only use OC when being physically attacked, and has enough red tape to work though to make me wince.

              They got pretty red-light LED light bars, though, and their trucks look like Sheriff's vehicles. "Department of Public Safety," which is great cause it doesn't say who they are at all.
              Some Kind of Commando Leader

              "Every time I see another crazy Florida post, I'm glad I don't work there." ~ Minneapolis Security on Florida Security Law

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              • #37
                Valor and other mall security operations

                I have worked for Valor and other mall security operations/companies. As someone with prior security experience and solid references and some education, security jobs seem like a decent "stop gap" measure: a job to get to pay the bills while you seek out long-term, stable employment.

                If you work for any of the outfits for more than a few months (90 days) you are considered a "senior" staffer. Directors of security quit or are fired or demoted on average every six months, with security "officers" quitting more regularly due to low pay, horrible morale, and brutal schedules. Every mall does things differently. One mall I worked at rotated security "officers" with drivers every several hours, while another had security staff riding bicycles, golf carts and walking aimlessly on foot for hours at a time - despite below freezing conditions and not providing winter clothing.

                As a security "officer" you are told both in writing and verbally, not to do anything and that you have no real authority to arrest or detain. I have been told repeatedly by multiple security companies, not to carry mace or any other weapons on my person, and that I could not even wear winter apparel outdoors unless they were approved or company issued. I did it anyway.

                As a security officer, you must be prepared to work brutal rotating shifts with few days off or wildly erratic and illogical schedules, work in all weather conditions with your own clothing, be prepared to wear uniforms that may or may not fit for months at a time, and understand that you are present for insurance companies not to protect anyone or anything. You have no authority to arrest, detain, search, or do much of anything else - except as a private citizen. Just show up and wander around, and you'll do well, and if you see anything dangerous or unusual, call it in and document what you see and hear. If people are fighting, just wait for police. If a robbery takes place, just wait for police. If you are confronted with violence, just run and hide.

                That's it.

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                • #38
                  Sounds about right... Working with Valor right now...
                  "What if this is as good as it gets?" ~ Melvin Udall

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                  • #39
                    seems a bit contradictive, company's name being valor and all
                    " You may make fun of us for what we do, but when it hits the fan, you'll be glad we were there"

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