Announcement

Collapse
No announcement yet.

Retail Cash Protection

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Retail Cash Protection

    As retail burglary is at an all time high, I was curious to know if any managers have implemented cash management systems, such as secured safes or file cabinets to help eliminate this issue. If so, were they worth it? If not, why didn't they work out for your business?

  • #2
    At my former employer, I was the operations manager and my duties included security administration. The business had approximately $40k in cash on hand on any given day. This was a diamond and jewelry buying operation. Around $10k would be in a single cash drawer, and the balance in a closed safe. I noticed a pattern of discrepancies in the daily counts. Through investigation of the purchase slips and the CCTV footage, I isolated the problem to undisclosed withdrawals by the owner's wife. Senior management and myself looked into a Diebold cash dispenser. We were impressed with our Diebold rep and the quality of the machine, but ultimately did not purchase it because its system was still open to manipulation by owner's family members. Ownership would not put their foot down and prohibit the wife from being in the cash area or making purchases. The moral of the story is the best machines still depend on user participation.

    Comment


    • #3
      And keep the wives out of the candy drawer...

      Comment


      • #4
        I can't help wonder if there was people (security staff or otherwise) who knew of the wife's actions but said nothing out of fear of getting fired.

        Sadly, the fact that in this industry a guard can easily get fired/removed from site if the wrong person complains is one the biggest security holes I know of. After all, many guards are afraid of confronting/reporting someone who is "important" (or they suspect may be) out of fear of losing their jobs.

        A lot of security supervisors come from public service, be it law enforcement, military, other govt jobs, etc. and don't always understand this aspect of security work to well. They come from unionized environment where if they follow the rules and do things by the book they'll (usually) be ok, no matter who it affects. The analogy I tend to use is "How many tickets would you have written if most of the people who said they'd "have your badge" probably could?".

        I don't say this as a criticism of the above people. Most are skilled, qualified, good people, it's only that there cab sometimes be differences between industries.

        In a side note, there's a good reason why retirees who don't need to work can sometimes be the best guards; they can't be intimidated/bluffed because they're not afraid of losing their job. If a person says "I'm a senior VP, I don't need to show you my pass" the guard isn't thinking "he might be telling the truth, I'd better not risk my job. I'll just let him in". He's thinking "I don't care who he may be, rules are rules. If I get fired that's morw time in the golf course for me".

        Comment


        • #5
          It is better to have an e-safe in stores, it will not only protect but make it harder for the burglars to break in. This e-safe will be directly related to your insurance premiums. Strong locks and deadlocks are good to have in your file cabinets but even strong locks can be broken at some point of time. I found a blog from fmc that mentions some new technologies that can be used in retail stores(http://www.fire-monitoring.com/smart...cial-security/) .

          Comment


          • #6
            Originally posted by Consolewatcher View Post

            In a side note, there's a good reason why retirees who don't need to work can sometimes be the best guards; they can't be intimidated/bluffed because they're not afraid of losing their job. If a person says "I'm a senior VP, I don't need to show you my pass" the guard isn't thinking "he might be telling the truth, I'd better not risk my job. I'll just let him in". He's thinking "I don't care who he may be, rules are rules. If I get fired that's morw time in the golf course for me".

            That's the truth! My buddy was a retired miner who was doing security for some extra spending money, and was having a conversation with a fellow one day, and when the fellow left, a guy said "You know that's the VP of the company right?" My buddy's reply. "So? That makes him better than me? He's just another guy."

            Equally, I was on a project site and the local highest-up came to visit (Project Manager's Manager or something) who I'd never met before. So I go through the course of questioning "Have you been here before? Did you complete the visitor orientation?" He tells me he has, so I enter his name into my computer, and had nothing on record for him, so I said "I'm sorry, I don't have your name on record...I'm not saying you didn't complete the orientation, I'm just saying I don't have a copy of the paperwork, so I will have to ask you to complete it again..." My Supervisor comes in and says the guy is just in for a meeting and will be babysat, so we can let him through. After I call the guy's escort, Supe said to me "You know he's in charge of the whole project?" I says "I don't care if he's the Pope; Rules are rules and they are in place for a reason."

            Same can be applied to cash management. I don't care if you own my company, the client company, or the company who own's the client company: If your name is not listed as people permitted to handle money/transactions, I'm not letting you near it, so you have yourself a lovely day.
            World's Youngest Grumpy Old Man

            AF&AM

            Opinions expressed in my posts are mine alone and do not reflect those of my employer, the client, or SIW Forums (unless specifically stated for moderation purposes)

            Comment


            • #7
              CCTV camera will be the best option to prevent burglary. Even if burglary happens, you'll be able to identify the thief. If you are confused about what decision to take , just go through this article http://www.fire-monitoring.com/does-...a-cctv-camera/. This will give a clear idea of cctv and it's importance in your business.

              Comment


              • #8
                "Ownership would not put their foot down and prohibit the wife from being in the cash area or making purchases."

                Obviously, he doesn't need a new cash-box, he needs a therapist.

                Not so obviously, the Therapist would no doubt cost more, and the money wouldn't be "staying in the family".

                Comment

                Leaderboard

                Collapse
                Working...
                X