Checking returned OTC medicine for evidence of Product Tampering...
Retailers commonly allow customers to return previously purchased over-the-counter (OTC) medicines. It is important to have a program in place to ensure all returned medicines are inspected prior to being returned to the shelves for resale.
The Consumer Healthcare Products Association has recommended the following important safety tips for inspecting returned OTC medicines and dietary supplement products:
• Check for dirt of discoloration on the package. This could be a sign of improper storage.
• Check for tape on the package. This may indicate that the product has been removed and replaced with something else.
• Check for ink spots on the package. Some individuals who replace the contents of a package with another product or even foreign material mark the tampered-with carton so they do not accidentally repurchase it themselves.
• Check for excess glue on the package. If applied by the actual supplier, the glue should be virtually unnoticeable.
• Check for loose flaps, cuts, or tears on the packaging.
• Check for stickers or strange tags.
• If the package makes a strange sound when shaken, this could be a sign that something other than the intended product is in the container.
Retailers commonly allow customers to return previously purchased over-the-counter (OTC) medicines. It is important to have a program in place to ensure all returned medicines are inspected prior to being returned to the shelves for resale.
The Consumer Healthcare Products Association has recommended the following important safety tips for inspecting returned OTC medicines and dietary supplement products:
• Check for dirt of discoloration on the package. This could be a sign of improper storage.
• Check for tape on the package. This may indicate that the product has been removed and replaced with something else.
• Check for ink spots on the package. Some individuals who replace the contents of a package with another product or even foreign material mark the tampered-with carton so they do not accidentally repurchase it themselves.
• Check for excess glue on the package. If applied by the actual supplier, the glue should be virtually unnoticeable.
• Check for loose flaps, cuts, or tears on the packaging.
• Check for stickers or strange tags.
• If the package makes a strange sound when shaken, this could be a sign that something other than the intended product is in the container.
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