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IAPSC Issues Updated Best Practice - "Detention of Shoplifting Suspects"

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  • IAPSC Issues Updated Best Practice - "Detention of Shoplifting Suspects"

    The International Association of Professional Security Consultants (IAPSC) has issued an update of the security industries Best Practice – “Detention of Shoplifting Suspects.”

    Charles Sennewald, CPP, CSC, CPO and John Christman, CPP first developed the Best Practice, also known as the “6-steps”, in the late 1970s. Mr. Sennewald was, at the time, the Director of Security at Broadway Department Stores and John Christman was Vice President and Director of Security for Macy’s West.

    The Best Practice first appeared in print in the publication, “Shoplifting” (1992) by Sennewald and Christman, Butterworth – Heinemann and was quickly adopted by retailers across the United States. Now the Best Practice is a part, in some variation, of virtually every retailer’s Loss Prevention/Security policy regarding the apprehension and detention of shoplifters.

    In 1999 the IAPSC officially adopted and issued the Best Practice which includes rational for each of the “6-steps.” The updated Best Practice now includes an update for the “step” Continual, or Constant, Observation and the use of cameras as an aid for maintaining constant observation. The Best Practice also includes an Addendum, which is an exception to the Continuous Surveillance step in regards to fitting room apprehensions.

    Click here
    to read all of the current IAPSC Best Practices.
    Retail Security Consultant / Expert Witness
    Co-Author - Effective Security Management 6th Edition

    Contributor to Retail Crime, Security and Loss Prevention: An Encyclopedic Reference