On one of my sites, there apparently is a problem with having enough parking spaces in the visitors lot. The problems are that obviously there are not enough but the first two types of people entitled to them are handicap individuals and VIP's. If any of which are turned away, despite following the post orders, an officer can be removed from the site.
One possible solution that a site supervisor would like to propose is some form security provided valet service. I personally have an issue with this because of the liability issues associated with it. If a vehicle is damaged in any way, immediately the security who did the valet will be blamed. I understand that this would be an effort to improve our customer service but we as security officers, should be touching personal property? I was always advised against it.
The solution I have in mind is mirrored from my other sites where we provide an escort service in the client's company vehicle. Either way would require an additional security officer on duty to provide this service. Any other suggestions or ideas or anyone know of a security company that provides such services?
One possible solution that a site supervisor would like to propose is some form security provided valet service. I personally have an issue with this because of the liability issues associated with it. If a vehicle is damaged in any way, immediately the security who did the valet will be blamed. I understand that this would be an effort to improve our customer service but we as security officers, should be touching personal property? I was always advised against it.
The solution I have in mind is mirrored from my other sites where we provide an escort service in the client's company vehicle. Either way would require an additional security officer on duty to provide this service. Any other suggestions or ideas or anyone know of a security company that provides such services?
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