Officers not following job expectations

[TamaDrummer88]

So the other night im patrolling when i hear dispatch telling one of my posted guards to "10-2 10-1" (call the office)

He replies, "im sorry i dont have a cell phone, i have to find a pay phone.

There was a long silence on the radio followed by "....okay, 10-4"

Every security company i know requires thier workers to have reliable communication if they need to call them in and reliable transportation. I mean, nowadays its so easy to get a cell phone (even the prepaid phones are cheap).

Every friday night in my sector i have to transport a guard from one site to another because she doesnt have a car. I have to break my checks and drive her, which then puts me 20 mins to an hour behind my spot checks. Sometimes on saturday nights i have to take a guard home. He sometimes works at the Syngenta plant in our pineapple fields, and the bus doesnt stop that far out there. At 10pm i have to break my route and drive him home, which is 20 mins away, out of my sector, then drive back into my sector and try to catch up with my spot checks and closings.


Anyone ever experience that?

[tacticalguy]

So the other night im patrolling when i hear dispatch telling one of my posted guards to "10-2 10-1" (call the office)

He replies, "im sorry i dont have a cell phone, i have to find a pay phone.

There was a long silence on the radio followed by "....okay, 10-4"

Every security company i know requires thier workers to have reliable communication if they need to call them in and reliable transportation. I mean, nowadays its so easy to get a cell phone (even the prepaid phones are cheap).

Every friday night in my sector i have to transport a guard from one site to another because she doesnt have a car. I have to break my checks and drive her, which then puts me 20 mins to an hour behind my spot checks. Sometimes on saturday nights i have to take a guard home. He sometimes works at the Syngenta plant in our pineapple fields, and the bus doesnt stop that far out there. At 10pm i have to break my route and drive him home, which is 20 mins away, out of my sector, then drive back into my sector and try to catch up with my spot checks and closings.


Anyone ever experience that?

Been there, done that. I was a "road supervisor" for three different companies where I had to do all of that on a regular basis. Add in picking up time sheets from 45+ sites, dropping off paychecks every Friday, nightly site checks, covering open posts and burglar alarm response. It made things hectic.

[Squid]

PINEAPPLE FIELDS???

try spending a week in Stockton, CA


Look at it this way, you are paid by the hour. Enjoy life.


Most security is rock bottom wage employment (can't really say "work"), so figure you are gonna find many co-workers who got various minor limitations.


Guards not living up to expectations? How about companies?

Personally, unless they are paying over $15 hour, I think a company should issue you a semi-smart phone, and train you on speed dialing for back up and streaming video (for documenting events and your own physical and "legal" safety).

I've known so many cases of flakey personal cell phone issues, like some guy needs to loan his phone, or his phone got weak batts, or did or didn't he get the call.


But as far as doing small favors and "babying" guards under you with things like rides to bus stop, letting them use your phone, etc. can pay great dividends as far as "building esprit de corps", as long as they know it is coming from you as their supervisor.

I've worked at posts where guards were expected to "have it together" but no one would do anyone else a favor, and even asking would a "sign of weakness" and all you'd get was questions about why you didn't have your act together. That translated into no one doing anything but the exact requirements of their shift, no sharing of info or helpfulness.

[PolarDeer]

Been there, done that. I was a "road supervisor" for three different companies where I had to do all of that on a regular basis. Add in picking up time sheets from 45+ sites, dropping off paychecks every Friday, nightly site checks, covering open posts and burglar alarm response. It made things hectic.

That happened a lot when I was on patrol, like fellow officers pestering me to drop me off downtown from their site because they were too lazy to walk a few hundred meters to the bus stop. Luckily the patrol area I had back then was relatively slow-paced so these didn't usually throw me off, but it did annoy me on those nights when you have alarms and similar things to go to.

At least we have the phones on the company. As for not following job expectations, my current patrol area consists entirely of retail stuff and I find it irritable when your collagues leave you their stuff they're too lazy to do like location checks or emergency button tests THEY were supposed to take care of. Or if the neighboring patrol happens to be one of those unreliable types and I'm supposed to be able to rely on their assistance in case of a rougher spot.

[TamaDrummer88]

That happened a lot when I was on patrol, like fellow officers pestering me to drop me off downtown from their site because they were too lazy to walk a few hundred meters to the bus stop. Luckily the patrol area I had back then was relatively slow-paced so these didn't usually throw me off, but it did annoy me on those nights when you have alarms and similar things to go to.

At least we have the phones on the company. As for not following job expectations, my current patrol area consists entirely of retail stuff and I find it irritable when your collagues leave you their stuff they're too lazy to do like location checks or emergency button tests THEY were supposed to take care of. Or if the neighboring patrol happens to be one of those unreliable types and I'm supposed to be able to rely on their assistance in case of a rougher spot.

Our spot checks have to be done between certain times. I live on Oahu, and the island is so small, you cant really variate the checks. I work on the west side, perfect because i live out there and i know where everything is. When i either have to pick up paperwork or drop off a pen because "they forgot thiers at home", it throws me off. Then i cant make my spot checks.

I feel sorry for the graveyard guy on sunday nights. He has to pick up all of the probe pipes (same thing as a detex, different name) and then fight the traffic into Manoa. To get there he has to go through what has been recently named the worse traffic corridor in the country: The Lunalilo freeway stretching from the vineyard off ramp to University. Every Monday morning.