Client employee bullies

[copelandamuffy]

I think you’d actually be very surprised at how accurate your post is cope.

Not all but certain employees of this client treat guards like absolute garbage. I actually had one that would actually THROW his ID card at me every morning when he arrived for work when I finally just left it lying on the pavement he complained that I “knocked it out of his hand” The upshot of that little incident was that when he showed up for work I was no longer allowed to check his ID.

The city utility is a GOBC if you aren’t related to someone that works there you don’t get a job there. I understand taking care of your family but these guys push it to extremes. I think I’ve mentioned that the city employees can get a guard removed from a specific site or the entire contract with a single phone call. The site supervisor just before me worked here three days before being transferred because he requested a replacement for his chair.

So, I’m sure you’re wondering why I don’t quit, since this is the city contract we get about 50% above the prevailing wage for our town and when and if my company loses this contract whoever gets it tends to just hire all the guards from the previous contract. Also, as I’ve mentioned in a few other threads, the site I work on is considered “remote” so I can actually go weeks at a time without seeing a client employee. It’s just that when I do they tend to be horse’s asses.

In Massachusetts we call this the public sector vs. the dreaded private sector
Same jerk who tossed his I/D at you, I'd love him to do that to some State Police Officer
out on the Interstate. Or this arrogant clown will do something stupid out of the reach
of his protected city employee status, and have his body parts rearranged
In ny views this idiot is a coward. And my boiling point is that your, and my tax dollars
pay for this a-- hole

[jeff mcmaster]

When I worked at the local college for another company, we had constant issues with the groundskeepers, both of whom had worked for the college for many years. One day the lead groundskeeper, who was the type to call our client contact anytime he felt that security was not doing their job ( which he had no clue what security was supposed to do) told my supervisor to do some sort of task that was prohibited by the client. My supervisor said to this jerk " don't you have some leaves or trash to pick up?" We never again had this idiot say anything to us.

[rpmacmurphy]

Another thing that these clowns need to understand that as paid witnesses, security guards basically walk around with a big target on them. They are there to protect the lives of those on their site. I don't understand why private security professionals are "looked down" upon by society. They perform a selfless service for less than they deserve. Maybe it would be good to remind them why you are there.

[copelandamuffy]

Another thing that these clowns need to understand that as paid witnesses, security guards basically walk around with a big target on them. They are there to protect the lives of those on their site. I don't understand why private security professionals are "looked down" upon by society. They perform a selfless service for less than they deserve. Maybe it would be good to remind them why you are there.

I agree. but these jerks do not understand.

Anyone ever work in a gated community?
God foirbid if you stop Paul Jones because he does not haver a resident sticker on his 2010 Kia Rio
He'll rant and rave security is nothing but worthless crap Then the day comes along when
his car is vandalized, and there was no security at the front gate. He'll be the first to
piss and moan about lack of security

[copelandamuffy]

If there are any comforting words to say. remember these words of my superior I met long, long ago in 1972
with Pinkerton

"The Security Guard is the last one to turn out the lights"

Oh how so true. Long, long after the CEO. CIO. Executive Vice President, the Shop Steward, the wise guy who sat in your chair are laid off. THE SECURITY GUARD IS STILL GOING STRONG.

[Pop pop]

Interesting, anyone who thinks security professionals are losers, has "never" been on a team, nor in the game.

This is the only thing ass hats who think and act like that will ever get from me, go back and sit in the stands.

[PolarDeer]

As for workers invading one's personal space, smaller retail sites more often than not have the CCTV system stuck in the manager's or the deputy manager's office which tends to get a bit bothersome at times if there's staff coming and going all the time when you're trying to look for shoplifters. Which is not a problem if the staff is there just to do their job, though if they just stay there to hang out it becomes fairly retarded.

At one site a couple of lazier store employeers had a tendency to use the office as their personal gossiping space and when the reactions to my complaints where in line of "no one's going to steal from here anyway", I decided to move myself to our "actual" control room in the other end of the building (it was a complex of two department stores both served by our company with two guards) knowing full well the problem of a lenghtier response time because the "employee disturbance" proved so bothersome.

The reason why I try to steer out of office-type sites and whatnot is that the staff in those usually has a very negative attitude towards security personnel, either because security is seen as a hindrance (they'll say that "nothing's going to happen here anyways", hint: it's called preventive security because the security measures in place prevent crime or disturbance) or because they look down on people less educated than themselves. In this category I've mostly had experience with a couple of corporate offices but workmates in cultural and education sites and the like give me a similar idea.

Though in retail the staff is usually way more receptive to security, in part because security also has a positive effect on their ability to do their own jobs since the security officers will be there to take care of shoplifters and other assorted troublemakers. It's also funny how in my general experience the higher up the ladder you go, the more interested they seem to be about security doing its job. A co-worker once relayed a story of working in a corporate HQ where the only one not complaining about the strict security was the CEO himself, and in retail sites managers are often fairly supportive of security since high theft loss or disturbance also has an immediate effect on the3ir own income.

Unless its a retail site where they don't actually have any need for security guards, they just hire them for the image or as a "jack-of-all-trades" to whom you have to pay less than the store's own employees.

[Jaeger]

Funny, this thread pretty much sums up alot similar experiences that I've had with client-employee relations.

The reason why I try to steer out of office-type sites and whatnot is that the staff in those usually has a very negative attitude towards security personnel, either because security is seen as a hindrance (they'll say that "nothing's going to happen here anyways", hint: it's called preventive security because the security measures in place prevent crime or disturbance) or because they look down on people less educated than themselves.

Everything you've said is completely true.

I've worked in what you call "cultural sites" along with regular office reception sites since the beginning of my career, and I've met with class A bullies and stuck-up better-than-you's more than I care to remember. We are constantly looked down upon in these sites and there are very few nice folks around these sites, but luckily there are a few to mention

In one of my regular day-time receptions us security officers are basically acting as outsourced receptionists, but all of the older staff of the company seem to think that the things were much better "in the old days" when they had their own receptionists handling things there. This attitude is largely reflected upon us at this site in all situations where we have to interact with some of the other personnel of the client.

Though in retail the staff is usually way more receptive to security, in part because security also has a positive effect on their ability to do their own jobs since the security officers will be there to take care of shoplifters and other assorted troublemakers.

Retail is in my experiences much closer to regular security officer work than what you get in reception sites. The only downside is the pay, which is a grade lower than mine at the moment. Grade III work is really cumbersome to deal with at times, but luckily the sites I work at during the weekends and evenings make up for all the bull you have to sling while doing the receptionist shifts.

Besides, I've got a lot of bills to pay so working in grade III is a minimum in order for me to survive financially.