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The Enforcer
11-06-2009, 09:09 PM
I will try not go into excessive detail as I do not wish to boast or tell stories but I found myself a victim of conflicting interests.

I was recently removed from an account because of a confrontation with somebody. The confrontation stemmed from my proactive guarding methods at that account. I have utilized these methods for as long as I have worked there.

Here is the issue: From the reports I have often received from the employees at the account, the main client contact holds me in very high regard and loves how I do my job and handle the business at his sites. I am sure that he is well aware of my occasional confrontations as he is often in meetings with the company's employees.

My boss, on the other hand, completely disagrees with this and actually told me that I don't do my job. He believes that my job is to watch the employees rather than the people that enter the facility, which is my company's way of telling me 'go stand in the corner and don't be a liability.' I do perform that task, but the post orders do not specifically state that this is the guard's only responsibility. I feel that when you disregard the main client's concerns, something isn't right with the company culture.

In the scheme of things, I suppose it doesn't matter too much as the guards will all be replaced by an off-site CCTV system in seventeen days from now but I just hate to go out on such a sour note.

Have any of you been in similar Catch-22s?

psycosteve
11-06-2009, 09:59 PM
I will try not go into excessive detail as I do not wish to boast or tell stories but I found myself a victim of conflicting interests.

I was recently removed from an account because of a confrontation with somebody. The confrontation stemmed from my proactive guarding methods at that account. I have utilized these methods for as long as I have worked there.

Here is the issue: From the reports I have often received from the employees at the account, the main client contact holds me in very high regard and loves how I do my job and handle the business at his sites. I am sure that he is well aware of my occasional confrontations as he is often in meetings with the company's employees.

My boss, on the other hand, completely disagrees with this and actually told me that I don't do my job. He believes that my job is to watch the employees rather than the people that enter the facility, which is my company's way of telling me 'go stand in the corner and don't be a liability.' I do perform that task, but the post orders do not specifically state that this is the guard's only responsibility. I feel that when you disregard the main client's concerns, something isn't right with the company culture.

In the scheme of things, I suppose it doesn't matter too much as the guards will all be replaced by an off-site CCTV system in seventeen days from now but I just hate to go out on such a sour note.

Have any of you been in similar Catch-22s?


I feel for ya . I was working a retail site in Wheaton plaza where the customers and the employees were fleecing the store hand over fist and was told by my Operations manager to document everything but not to do anything about it . I was ORDERED to not stop the customers nor the employees and the only record corporate would have was to be kept in a binder at the cashier. As soon as I caught on to the employee theft I was assigned to post up in front of the womans dressing rooms and written up for it , like the 15 previous guards for peeping even though I did no such thing . At least you had the respect of the client , your boss is just a phials.

The Enforcer
11-06-2009, 10:19 PM
I feel for ya . I was working a retail site in Wheaton plaza where the customers and the employees were fleecing the store hand over fist and was told by my Operations manager to document everything but not to do anything about it . I was ORDERED to not stop the customers nor the employees and the only record corporate would have was to be kept in a binder at the cashier. As soon as I caught on to the employee theft I was assigned to post up in front of the womans dressing rooms and written up for it , like the 15 previous guards for peeping even though I did no such thing . At least you had the respect of the client , your boss is just a phials.

I've got to hand it to you, your situtation seems a bit worse than mine. I see one commonality though - women - the main source of the complaints. Not one complaint I have ever received was from a male patron at the account.

I feel really weird about my boss though. He told me that after the confrontation came to light, he went against HR's advice about firing me outright but at the same time he said that i don't do my job at that post. I do have the utmost respect for him and since he cuts my paychecks will ultimalely answer to him, but at the same time, it's just the strangest thing to feel grateful towards and annoyed at somebody simultaneously.

Before anybody gives me advice about going to a different company, believe you me, where I stay, it's easier said than done.

Nauticus
11-07-2009, 12:57 AM
I've got to hand it to you, your situtation seems a bit worse than mine. I see one commonality though - women - the main source of the complaints. Not one complaint I have ever received was from a male patron at the account.

I feel really weird about my boss though. He told me that after the confrontation came to light, he went against HR's advice about firing me outright but at the same time he said that i don't do my job at that post. I do have the utmost respect for him and since he cuts my paychecks will ultimalely answer to him, but at the same time, it's just the strangest thing to feel grateful towards and annoyed at somebody simultaneously.

Before anybody gives me advice about going to a different company, believe you me, where I stay, it's easier said than done.

One of my first security jobs was at a hospital, and I completely agree with you. I dealt with the same issue - the client was requesting one thing, and the company was asking for something else.

I was a shift supervisor at the time, and I did exactly what the client wanted - at this time, I went hands-on whenever a nurse or another staff member became at risk, and I did what I felt I was expected to do to ensure safety. To my surprise, my company at the time notified me that we had a strict "hands off" policy - "except for" when we dealt with those in the psych ward. I'm just ranting now, but the company I worked for was unorganized, and they didn't back their employees when they should. Thats probably why I quit, and moved on to something else... ;)

The Enforcer
11-07-2009, 01:24 AM
Leaving the security industry altogether is not a fate I ever wish to accept. It is where my heart is and I simply have to suck it up for the time being until a better option in the field comes my way.

The confrontation itself wasn't even physical but merely a massive verbal exchange regarding a policy the patron didn't care for. Things were said by me that shouldn't have been after the person became belligerent.

ThrilloftheVO
11-07-2009, 06:27 PM
Things were said by me that shouldn't have been after the person became belligerent.

You didn't call anyone a f----- again, did you?

FireRanger
11-07-2009, 06:48 PM
You didn't call anyone a f----- again, did you?

I think rather then bashing him, since he is acutally admitting for once that he was at least in part responsible for a negative action against. The professionals on this board should offer words of wisdom and advise.

The Enforcer,
While I openly admit that I am not a big fan of your actions, I do hear for you and I have been in similar shoes before. It's never easy being in position such as yours where you client loves you, but your own management wants to get rid of you. I would suggest talking to your manager and ask them for help. Simply tell them that you made a mistake and you are not proud of how you dealt with a sensitive incidnet. Then ask them for suggestions and if they know of any place local that may offer training/classes for free or low cost that you could take to improve yourself to try and prevent such an event from occuring again. I know if an officer of mine came to me, admitted to the mistake and then asked for help to be a better officer. I would do what I could to help them rather then discipline them. I believe that whenever an officer makes a mistake for the first time, that that event should be a training event. As an industry, we treat young and old officers horribly. We need to start taking the new ones under our wings and showing them the way of how to be professional officers. Our staff are our product, and if fail to properly train them, cloth them and equip them, then we fail our client and our staff. TE, if you would like PM me and I will give you conflict resolution materials that I have and use to train my own staff.

Sgt.Campbell
11-07-2009, 07:12 PM
What should happen is that when the contractor is nogotiating the contract with the company, representatives from both companies need to hash out all specifics procedurally. That way, everyone's on board and no one gets left in the wake. Unfortunately it doesn't seem to work this way anymore, since clients are looking to implement security ASAP and want the contractor to follow all procedures already in place. This approach usually fails, though, because if the client is switching from proprietary to contract, there are differing laws governing both bodies.

Best thing to do, Enforcer, is hammer out with your company what they need of you while you're on post. Then, when the client requests something of you that wasn't put in your orginal post orders, you can state, "I apologize sir/ma'am, I'm not allowed to do that per the post orders I have been given. Please feel free to contact my supervisor if you have any questions or concerns." This will prevent you from being unduly punished (if your employer has half a brain). The company should back you up, especially if the client or client representative's demand is beyond the scope of your post orders or the original contract signed by both companies.

The Enforcer
11-07-2009, 07:21 PM
You didn't call anyone a f----- again, did you?

No, no actual name-calling. What happened was that as I was patiently explaining the policy to the lady, she began hollering, screaming, and going off at me. After being unable to get a word in, I firmly told her to "shut the **** up and listen!" Being in the area I was in, home of the country's lowest scum and the underbelly of society, I saw my statement fit. It's not appropriate to say such things at any place you work but I feel the facts and circumstances warranted it. What did me in however, was the lady coming back to bitch about it the following day and an employee gave her the phone number of the main hotline to my company rather than the office number, which meant that the first to know was HR...not a good thing, not a good thing at all.

LPCap
11-07-2009, 11:03 PM
Sometimes you can do to good of a job.

Nauticus
11-08-2009, 01:53 AM
I guess it boils down to the fact that your employer is always right. Even though I disagree with many things previous employers have decided, what they say, goes.

Remember, most (reputable) contract companies have account managers, and they are the ones who are paid to translate the client's wants/needs, to written post orders. A verbal request by a client obviously isn't as good as a written request by the client, but in THEORY, it should always come from the account manager.

You can't get fired for obeying company policy.

LPCap
11-08-2009, 11:00 AM
You can't get fired for obeying company policy.

Not always true.

ThrilloftheVO
11-08-2009, 12:06 PM
I wasn't just giving The Enforcer a hard time. I suspected (correctly) that he had said or done something that escalated the situation to the point that his employer had to pull the trigger on him based on previous posts he's made that display his attitude and approach toward other people.

In this case, he lost his temper and dropped an f-bomb on a customer. It doesn't matter how much they provoke you; part of being a security officer is that you don't lose control of a situation or your own actions.

The fact that he also expressed a judgement on the community in which he was working and included his contempt for it ("lowest scum and underbelly of society") just shows that this was a typical Enforcer incident with predictable consequences.

You don't get to treat people like crap just because you think they're beneath you somehow. He had it coming.

psycosteve
11-08-2009, 04:14 PM
I wasn't just giving The Enforcer a hard time. I suspected (correctly) that he had said or done something that escalated the situation to the point that his employer had to pull the trigger on him based on previous posts he's made that display his attitude and approach toward other people.

In this case, he lost his temper and dropped an f-bomb on a customer. It doesn't matter how much they provoke you; part of being a security officer is that you don't lose control of a situation or your own actions.

The fact that he also expressed a judgement on the community in which he was working and included his contempt for it ("lowest scum and underbelly of society") just shows that this was a typical Enforcer incident with predictable consequences.

You don't get to treat people like crap just because you think they're beneath you somehow. He had it coming.


I couldn't agree with you more but I think that this board has help him grow not only as a security guard but as a man as well . While his actions do show a lack of maturity I do believe that he better handled the event a lot better then before . I am not ready to throw the baby out with the bathwater yet as I do see potential for him to grow into the officer I know he could be . I remember his first post where he came off as an angry bigoted fool. He did not drop the N word nor did he go hands on and start busting heads a major improvement from past performances . I think that with a little grooming he could do better at the job but for the most part but these are things that can not be addressed on a forum but need to be handled by the site supervisor or higher ups . I can speak from experience that sometimes the only place to turn to advice is this forum and the fact he is still seeking answers should be an indicator .

Nauticus
11-08-2009, 04:59 PM
No, no actual name-calling. What happened was that as I was patiently explaining the policy to the lady, she began hollering, screaming, and going off at me. After being unable to get a word in, I firmly told her to "shut the **** up and listen!" Being in the area I was in, home of the country's lowest scum and the underbelly of society, I saw my statement fit. It's not appropriate to say such things at any place you work but I feel the facts and circumstances warranted it. What did me in however, was the lady coming back to bitch about it the following day and an employee gave her the phone number of the main hotline to my company rather than the office number, which meant that the first to know was HR...not a good thing, not a good thing at all.

I actually missed this post.

You should have been fired. I know that I would not have tolerated that kind of behaviour . You lacked professionalism, you showed that you were no better able to deal with the situation than the customer, and whats more, you demonstrated that you don't have respect for the people you deal with.

I'm actually glad that the customer was able to complain directly to your company for your terrible behaviour. It's a shame you weren't fired. I don't mean this to bash you, either, but that is what gives our industry a bad name.

Nauticus
11-08-2009, 05:03 PM
I couldn't agree with you more but I think that this board has help him grow not only as a security guard but as a man as well . While his actions do show a lack of maturity I do believe that he better handled the event a lot better then before . I am not ready to throw the baby out with the bathwater yet as I do see potential for him to grow into the officer I know he could be . I remember his first post where he came off as an angry bigoted fool. He did not drop the N word nor did he go hands on and start busting heads a major improvement from past performances . I think that with a little grooming he could do better at the job but for the most part but these are things that can not be addressed on a forum but need to be handled by the site supervisor or higher ups . I can speak from experience that sometimes the only place to turn to advice is this forum and the fact he is still seeking answers should be an indicator .

I agree that he could become a better officer, and I as well as everyone else here is more than happy to assist.

But this situation in particular was unnecessary, demeaning to our industry, and shows that Enforcer may need additional training to re-work his attitude towards people he works with, and a better skill at controlling his personal emotions in high-anxiety moments.

Basically, it needs to be heavily criticized.

ThrilloftheVO
11-08-2009, 05:51 PM
I don't like to give up on an employee as long as he or she is consistently showing improvement and is learning from mistakes.

Unfortunately, The Enforcer just doesn't seem to be learning from past problems. I keep seeing post after post that indicates the same pattern:

1. He holds a negative opinion about the people he's working with based on sexual orientation, socioeconomic status, etc.

2. He vocalizes that contempt in front of employees of the client.

3. He's genuinely surprised and shifts blame to others everytime he gets in trouble.

The Enforcer should be fired before he gets hurt, sued, or even imprisoned.

Here's the quickest course on hostile work environment that you'll ever get:

The next time it occurs to you that you hold someone in low regard based on race, sex, sexual orientation, economic class, marital status, or whatever and you're preparing to make a statement or take action that reflects that contempt while at work; realize that you may already be screwing up and that you had better treat that person with the same respect that you would somebody just like you.

There are just some things you don't do in the modern workplace.

The Enforcer
11-08-2009, 06:18 PM
I don't like to give up on an employee as long as he or she is consistently showing improvement and is learning from mistakes.

Unfortunately, The Enforcer just doesn't seem to be learning from past problems. I keep seeing post after post that indicates the same pattern:

1. He holds a negative opinion about the people he's working with based on sexual orientation, socioeconomic status, etc.

2. He vocalizes that contempt in front of employees of the client.

3. He's genuinely surprised and shifts blame to others everytime he gets in trouble.

The Enforcer should be fired before he gets hurt, sued, or even imprisoned.

Here's the quickest course on hostile work environment that you'll ever get:

The next time it occurs to you that you hold someone in low regard based on race, sex, sexual orientation, economic class, marital status, or whatever and you're preparing to make a statement or take action that reflects that contempt while at work; realize that you may already be screwing up and that you had better treat that person with the same respect that you would somebody just like you.

There are just some things you don't do in the modern workplace.

1. I never hold people in disregard just because their situation is less fortunate than my own and what one does in their private life is no business of mine.

2. Sometimes you have to be vocal to get your point across so as not to be seen as some gross parody of a wanna-be cop. If client employees are present, so be it. I think it's a lot worse for our industry if we let people talk down to us and push us around than if we stand up for ourselves every now and again.

3. I'm not shifting blame to anybody and never have. I'm perfectly aware of why I get into hot water at times and only try to convey the circumstances and outcomes resulting in or from the incident. Whatever happens to me, I ultimately acknowledge as the result of my own actions and while I may have issues and complaints about the consequence, I never shift responsibility to anybody else.

4. No reputable security guard should be overly concerned about getting hurt. I know how to defend myself and am far stonger than I appear. Getting sued or imprisoned are both unfeasible outcomes in my case because it's not as if I've ever called somebody a nigger or followed people around just because they're black. Imprisoned? I have never once thrown a fist or pulled my ASP on anybody in my whole time at that post.

ThrilloftheVO
11-08-2009, 06:52 PM
Oh, my God...

Regarding #1, you said this:


Being in the area I was in, home of the country's lowest scum and the underbelly of society, I saw my statement fit.

You absolutely treated this person differently based on where she lived.

On #2, you handled it poorly. Whenever you're trying to explain policy to someone who is creating a disturbance, you're doing nothing more than justifying your right to exercise your duties. This means that you aren't controlling the situation. The only words that should have been coming out of your mouth are: "Ma'am, you need to lower your voice and leave the store now or I will call the police."

Instead, you sunk to her level, lost your cool, and nearly got fired. Have you done well?

As for #3, you are falsely claiming that this was some sort of Catch-22 created by your manager. It's not so. Had you exercised more control, you would still have your job.

Finally, EVERY security officer at ALL times should be concerned about the consequences of his or her actions--including getting hurt. When you start to get that, you'll find that you have less problems with the world.

The Enforcer
11-08-2009, 07:23 PM
Oh, my God...

Regarding #1, you said this:

Being in the area I was in, home of the country's lowest scum and the underbelly of society, I saw my statement fit.

You absolutely treated this person differently based on where she lived.

On #2, you handled it poorly. Whenever you're trying to explain policy to someone who is creating a disturbance, you're doing nothing more than justifying your right to exercise your duties. This means that you aren't controlling the situation. The only words that should have been coming out of your mouth are: "Ma'am, you need to lower your voice and leave the store now or I will call the police."

Instead, you sunk to her level, lost your cool, and nearly got fired. Have you done well?

As for #3, you are falsely claiming that this was some sort of Catch-22 created by your manager. It's not so. Had you exercised more control, you would still have your job.

Finally, EVERY security officer at ALL times should be concerned about the consequences of his or her actions--including getting hurt. When you start to get that, you'll find that you have less problems with the world.

First, to be clear, I don't want to start an argument; I only wish to set the record straight.

The reason the population is largely scum is because they are mostly stupid, lazy, criminal, and the very reason for their poverty - irresponsible. I treated the person the way she deserved to be treated based on her behavior. She could've been from Beverly Hills for all I cared. Granted, I could've handled it differently but these types of situations do and will occur in this area especially if you're one to take your job seriously.

Honestly, I didn't even feel strongly enough about the situation to consider police intervention. I'm very used to this kind of idiocy by now and usually elect to handle these matters on my own without any other intervention. Nothing bad usually happens.

Yes, the manager did give the 'bad number' to the lady, but had she known that she would've given the right number. And I don't feel the least bit angry or spiteful towards her. I'm the one that ultimately shot myself in the foot.

ThrilloftheVO
11-08-2009, 10:32 PM
The sense I get is that you know that what you did was wrong but only because you got in trouble for it. You don't ever seem to realize why these things are wrong before, during, or immediately after you do them.

This is why I think that the same things--or worse--are just going to keep happening to you again and again.

jtwestern
11-09-2009, 02:49 PM
I think it's very telling that females are the ones lodging the complaints, not males. That tells me quite a bit about you and your lack of skills in dealing with the public.

The Enforcer
11-09-2009, 04:37 PM
I think it's very telling that females are the ones lodging the complaints, not males. That tells me quite a bit about you and your lack of skills in dealing with the public.

When I monitor suspicious males, all they want to do is talk tough. Females, on the other hand, probably just find it invasive for some guy to monitor their activity and it becomes more personal with them on that level, causing bigger reactions and administrative, rather than physical, threats.

Maelstrom
11-09-2009, 06:13 PM
I think it's very telling that females are the ones lodging the complaints, not males. That tells me quite a bit about you and your lack of skills in dealing with the public.


That viewpoint doesn't discount the fact that there are people out there (often female) that will use Political Correctness/Equal Opportunity/Anti-discrimination legislation/policies to further their own "personal" agendas...

Enforcer, please understand maintaining your professionalism, self control & conduct during a difficult situation shouldn't be seen as submission, backing down or being walked over... it just shows you've got better "people skills" than the foul mouthed, negatively poised individuals you will (and DO) encounter whilst performing your duties, try to remember you don't just represent yourself when you don that uniform but your company and all of us collectively as your peers ;)

Act in haste... repent in leisure :cool:

Son-Of-A-Pilot
11-09-2009, 07:18 PM
Enforcer,

I sympathize with your dilemma of not having your client and your boss agree on your exact post responsibilities and duties.

Having said that, I am sure you must realize, at some level, that as soon as you dropped the f-bomb, no matter how right you were, you were wrong. It doesn't matter what the social norms are for the neighborhood or even the region of the country you are in, we as security professionals are held to a higher standard than those around us. We can not loose our temper when dealing with the public. I know it is not easy sometimes to maintain your cool but that is part of the job. While we are not police officers, we are often lumped into the same category as police officers by the public. We are seen as an authority figure, often times telling someone what they can not do ... and some people react badly to that.

I am not sure how to help you; I am not there and you are not here. I think you might benefit from some conflict management classes. Whatever you do I would implore you to do it sooner rather than later. While I have had issues with your posts before and I might not want to be your friend, I would hate to read about you in the papers or on this forum; because when you mix authority with temper and throw in bad conflict resolution someone is going to end up hurt, or worse.

Take care and stay safe,

jtwestern
11-09-2009, 08:22 PM
Enforcer,

You need to find another line of work. It's patently obvious the you love being able to push people around, get upset when "your orders" aren't followed, think you are the be-all end-all of security work, and don't listen to others tips on how to change. YOu don't want to follow directions from your employer, you interpret things you own way as you think that it is the best way to do things.

You DO have an issue with females and others as evidenced by your earlier posts. Give up trying to justify your actions. Or, if you really want the power. Just wear black and put on the armband. Then you can push everyone around as much as you like.

The Enforcer
11-09-2009, 08:35 PM
Enforcer,

You need to find another line of work. It's patently obvious the you love being able to push people around, get upset when "your orders" aren't followed, think you are the be-all end-all of security work, and don't listen to others tips on how to change. YOu don't want to follow directions from your employer, you interpret things you own way as you think that it is the best way to do things.

You DO have an issue with females and others as evidenced by your earlier posts. Give up trying to justify your actions. Or, if you really want the power. Just wear black and put on the armband. Then you can push everyone around as much as you like.

I'm doing just fine being a security guard. Many times I have been told how professional I look while meeting different client representatives and the general public. I admit I'm not a 100% perfect security guard but your assumptions about me are incorrect. I have no desire to push anyone around and both you and I know how difficult women can be to deal with. It's not 'my orders' that I'm giving people, it's the client rules that the other guards negligently fail to enforce. I still think my way is the best way to do things and so does the main client; as I said prior-the account is slated to disappear in a couple of weeks anyway, all because the guards failed to generate any profit for the company due to their general carelessness and poor work ethic.

zm88
11-09-2009, 11:46 PM
Sometimes you just gotta shut your mouth, or re-phrase what you wanna say like another poster said. We've all been in those situations where we wanted to flip out on a customer or fellow co-worker. I learned my lesson after I was called a f'n rent-a-cop and spoke to the employee about it. Ofcourse she felt threatened even though we were in plain view of everyone, and yes it was wrong. It happens, you learn from it or you stay a liability.

pfalex
11-10-2009, 12:42 PM
as I said prior-the account is slated to disappear in a couple of weeks anyway, all because the guards failed to generate any profit for the company due to their general carelessness and poor work ethic.

1. Security is a cost centre - they do not generate profit. The goal is to reduce loss and mitigate risk. In some cases, a company will invest more into their loss reduction program than the expected reduction in losses - that doesn't necessarily mean it's not a profitable endeavour.

2. Carelessness and poor work ethic are symptoms of a problem with the management of staff or programs. In my experience, it's not only about the money (but certainly can play a big part) - either from a pay scale to the front line guards, or the funding of the loss prevention program. I've seen highly paid guards who have no motivation and I've seen poorly funded loss prevention programs that have been effective.

It's easy to say a place is dysfunctional because it's not profitable and/or poor staff mentality. Maybe your company's customer simply didn't have the time or resources to properly manage the program, train the staff and coach them appropriately.

doulos Christou
11-11-2009, 12:22 AM
I'm doing just fine being a security guard. Many times I have been told how professional I look while meeting different client representatives and the general public. I admit I'm not a 100% perfect security guard but your assumptions about me are incorrect. I have no desire to push anyone around and both you and I know how difficult women can be to deal with. It's not 'my orders' that I'm giving people, it's the client rules that the other guards negligently fail to enforce. I still think my way is the best way to do things and so does the main client; as I said prior-the account is slated to disappear in a couple of weeks anyway, all because the guards failed to generate any profit for the company due to their general carelessness and poor work ethic.

This line right here tells me that every "situation" you have posted on this forum is a flat-out lie. Or you are..umm...challenged...The nonsense you post is the portrait of the antithesis of a professional security officer.

The Enforcer
11-11-2009, 06:37 PM
This line right here tells me that every "situation" you have posted on this forum is a flat-out lie. Or you are..umm...challenged...The nonsense you post is the portrait of the antithesis of a professional security officer.

NOTHING I ever shared on these message boards has been ficticious. Unlike you, whose rap sheet could be a mile long for all I know, I admit to my misconduct and professional shortcomings. Maybe you're just lucky and never get caught in compromising positions. One thing I know for sure is that you've definitely committed some kind of misconduct at some point in your guard career. One thing I've always disliked doing is lying and when it comes to my security work, I have always been 100% truthful.

As far as me saying that 'I'm doing just fine being a security guard,' if people are consistently telling me I'm doing a good job (aside from whatever minor errors I commit [as do you, Mr. Goody-Two-Shoes]), then why am I 'challenged' for assuming this point of view?

The Enforcer
11-11-2009, 06:52 PM
1. Security is a cost centre - they do not generate profit. The goal is to reduce loss and mitigate risk. In some cases, a company will invest more into their loss reduction program than the expected reduction in losses - that doesn't necessarily mean it's not a profitable endeavour.

2. Carelessness and poor work ethic are symptoms of a problem with the management of staff or programs. In my experience, it's not only about the money (but certainly can play a big part) - either from a pay scale to the front line guards, or the funding of the loss prevention program. I've seen highly paid guards who have no motivation and I've seen poorly funded loss prevention programs that have been effective.

It's easy to say a place is dysfunctional because it's not profitable and/or poor staff mentality. Maybe your company's customer simply didn't have the time or resources to properly manage the program, train the staff and coach them appropriately.

Did I say 'generate?' I meant to say 'maximize' due to the lower shrink resulting from better guarding.

Yes, I absolutely agree that this is the other half of the problem.

jtwestern
11-11-2009, 07:21 PM
You just don't get it. YOU are the problem, not your boss. You. Some of your antics you've reported to be involved in would get you arrested, at least out here in CA.

doulos Christou
11-12-2009, 01:02 AM
NOTHING I ever shared on these message boards has been ficticious.

LEt me put this the most simple way possible: you cannot be telling the truth because no legitimate security company would continue to employ you. So..you are either lying about being in the industry or you are lying about your exlpoits.


Unlike you, whose rap sheet could be a mile long for all I know, I admit to my misconduct and professional shortcomings.

Have you ever wondered why I don't post about doing stupid crap at work? It's because I don't. I am paid to do a job and be a professional and that is precisely what I do. Sure, I want to lose my cool with clients and patrons at times, but I don't. Because I am paid to be a professional.


Maybe you're just lucky and never get caught in compromising positions.

There is a logical alternative: I don't put myself in compromising situations. I don't call patrons 'faggots,' I don't vandalize client property and I don't get disarmed by kids. I don't put myself in a position to get in trouble with my boss or the clients I protect.


One thing I know for sure is that you've definitely committed some kind of misconduct at some point in your guard career.

Don't you dare try to drag me, and other PROFESSIONALS, down to your level. Some of us are actually capable of doing our jobs.


One thing I've always disliked doing is lying and when it comes to my security work, I have always been 100% truthful.

Hmm...so you are an ignorant, destructive, immature bigot who despises people of different income levels, sexual tendencies, or personal walks who also revels in destroying client property and think you have license to talk down to others who aren't in the same economic bracket as you are? If you are not a liar, then all of these thigns are true based on your past postings. If this is the case, you have no place in this field.


As far as me saying that 'I'm doing just fine being a security guard,' if people are consistently telling me I'm doing a good job

If I recall correctly (I am not going back to re-read) you have been removed from at least 3 client sites for misconduct or a complete lack of professionalism. This hardly constitutes somebody saying you have done a good job.


(aside from whatever minor errors I commit [as do you, Mr. Goody-Two-Shoes]),

Nothing you have listed is a "minor" error. What you claim to have done is terminable behavior anywhere, in nearly any industry, not just security. Oh, again, I don't screw off at work. I do my job. Nothing more, nothing less.

The Enforcer
11-12-2009, 05:28 AM
You just don't get it. YOU are the problem, not your boss. You. Some of your antics you've reported to be involved in would get you arrested, at least out here in CA.

I don't think that Pfalex was referring my boss but rather the client company. And I never said my boss was the problem; we just have some philosophical differences in spite of which we still maintain a very good working relationship.

As for you Doulos, just because your last name means 'Christ' doesn't make you him and just because you don't post about the 'stupid crap you do at work' doesn't mean you've been the ever-perfect angel.

Come on people-I'm a senior member of this forum now-so I deserve my due respect!

Lawson
11-12-2009, 05:51 AM
HAHAHAHAHAHAHAAHA... that was one of the funniest things Ive read in a long time.. thanks!

doulos Christou
11-12-2009, 07:16 AM
As for you Doulos, just because your last name means 'Christ' doesn't make you him and just because you don't post about the 'stupid crap you do at work' doesn't mean you've been the ever-perfect angel.

As I stated before, the reason I don't post about stupid things I do at work is because I don't do stupid, unprofessional things at work. I am paid to do my job, to act as a professional, to treat my clients and patrons with respect and to do whatever it is that my employer asks of me. That is what I do at work while you are cussing at patrons and calling customers 'faggots' or demolishing client property.

Curtis Baillie
11-12-2009, 07:20 AM
[QUOTE=Come on people-I'm a senior member of this forum now-so I deserve my due respect![/QUOTE]

The rankings should be about the quality of posts and not about quantity. But, you do supply some entertainment value.:eek:

pfalex
11-12-2009, 09:28 AM
http://www.yahoofreak.com/animated%20emoticons/Smile%20Animated%20Emoticons/eat%20popcorn.gif

This is better than satellite TV.

N. A. Corbier
11-12-2009, 09:53 AM
Comedy detected, thread remains open.

jtwestern
11-12-2009, 10:11 AM
Oh Christ (sorry Doulos) that last claim was funny!!!:D

So if I post anything at all and make it to super commando, I get more respect?

Maelstrom
11-12-2009, 08:21 PM
Come on people-I'm a senior member of this forum now-so I deserve my due respect!


Respect is earned & can never be demanded nor expected! :cool:

Son-Of-A-Pilot
11-12-2009, 11:32 PM
Come on people-I'm a senior member of this forum now-so I deserve my due respect!

Begging for respect, especially on an on-line forum is something like a politician begging for your money and your vote.

It is somewhat amusing to watch, but slightly distasteful to be a part of.


Grow up young man ............... and if you don't want to hear opinions about your on-the-job activities might I suggest not posting them for all the world to see. :eek:

sgtnewby
11-13-2009, 02:29 AM
This is why I will not work private security ever again... (knock on wood) :D

sgtnewby
11-13-2009, 02:59 AM
Come on people-I'm a senior member of this forum now-so I deserve my due respect!

:mad:WARNING, small rant:mad:

Seniority does not earn you respect. Assuming that people should respect you simply because you have been here for a while is an immature concept IMHO. I'm quite senior to you on this forum, and I'm quite certain there are people on here that think I suck.

I don't expect them to respect me. If I want them to respect me, I will work to earn their respect. That statement sounds like the typical thug that will shoot, stab, or assault somebody they don't personally know because "they disrespected them." What did they do to earn that respect that they demand? A lot of people these days, for some reason, don't understand that respect is something that you earn, you don't get it just because you think you deserve it.

sgtnewby
11-13-2009, 03:06 AM
Oh Christ (sorry Doulos) that last claim was funny!!!:D

So if I post anything at all and make it to super commando, I get more respect?

JT, I'm at almost 900 posts, and I haven't even been Knighted into N.A.'s commando's at the bottom of the ladder, let alone super commando. It's like being at the arcade playing ski-ball, you have to have 10,000,000 tickets to get anywhere, duh...:D

Lawson
11-13-2009, 03:50 AM
People respect me because they have to.

mad_malk
11-13-2009, 05:07 AM
Respect is earned & can never be demanded nor expected! :cool:

Sure it can, People do it all the time. They never get it, and they confuse people respecting there position with respecting them. The other group who demand respect usually ends with us calling the local LEO's and having said people removed from property and or charged and taken to jail.

High post counts don't mean you should be respected, who respects a troll??? You can demand, expect and want all you want. Respect is given to those who earn it and once lost just like trust is hard to earn back.

sgtnewby
11-13-2009, 06:12 AM
People respect me because they have to.

It's true. I looked it up...

Minnesota state statute #171.332
Subd.C; all persons on terrestrial Earth, it's moon, or any other property within the known Milky Way galaxy, shall, without fail, respect Lawson. Persons that do not lawfully comply with this statute are subject to a fine of no less then $100,000,000,000.00, or, 90 days in jail, or both.:D

p.s.
the smiley face actually is part of the statute...

jtwestern
11-13-2009, 11:00 AM
Damn Newby! I WANT to be a Commando! I MUST be a Commando! It's like being a Jedi Knight of the internet.:D

Lawson
11-13-2009, 03:49 PM
It's true. I looked it up...

Minnesota state statute #171.332
Subd.C; all persons on terrestrial Earth, it's moon, or any other property within the known Milky Way galaxy, shall, without fail, respect Lawson. Persons that do not lawfully comply with this statute are subject to a fine of no less then $100,000,000,000.00, or, 90 days in jail, or both.:D

p.s.
the smiley face actually is part of the statute...

The only reason Minnesota has that law on the books is because in Federal law and Geneva conventions it's only $5,000,000,000.00 so it's actually a tougher penalty in Minnesota than most places in the world.

The Enforcer
11-13-2009, 05:25 PM
:mad:WARNING, small rant:mad:

Seniority does not earn you respect. Assuming that people should respect you simply because you have been here for a while is an immature concept IMHO. I'm quite senior to you on this forum, and I'm quite certain there are people on here that think I suck.

I don't expect them to respect me. If I want them to respect me, I will work to earn their respect. That statement sounds like the typical thug that will shoot, stab, or assault somebody they don't personally know because "they disrespected them." What did they do to earn that respect that they demand? A lot of people these days, for some reason, don't understand that respect is something that you earn, you don't get it just because you think you deserve it.

Oh, lighten up, I was just making a joke (probably not the best ever after coming home from a double). I couldn't care less how people here feel about my philosophies and ideologies. I agree that seniority alone should not equal respect; I did a better job at some posts than guards with several years more experience than me. Merit should absolutely be factored in before seniority in any job setting when it comes to cultivating respect or getting promoted.

On a different note, for people like Doulos who are baffled at how I manage to keep my job, management always tends to stick up for people that never say 'no.'

jtwestern
11-13-2009, 05:27 PM
Since you say 'no' alot, that must help you when you commit crimes. Good move to save your job. You're just a warm body, that's all. Nothing special.

Son-Of-A-Pilot
11-13-2009, 07:15 PM
Minnesota state statute #171.332
Subd.C; all persons on terrestrial Earth, it's moon, or any other property within the known Milky Way galaxy, shall, without fail, respect Lawson. Persons that do not lawfully comply with this statute are subject to a fine of no less then $100,000,000,000.00, or, 90 days in jail, or both.:D

p.s.
the smiley face actually is part of the statute...


We of the Galactic Empire do not recognize your puny earth rules. We make our own rules. Now behave or we shall send our own enforcers down there to teach you a lesson!


WE ARE THE GALACTIC EMPIRE ..... WE RULE!

sgtnewby
11-13-2009, 08:51 PM
We of the Galactic Empire do not recognize your puny earth rules. We make our own rules. Now behave or we shall send our own enforcers down there to teach you a lesson!


WE ARE THE GALACTIC EMPIRE ..... WE RULE!

Yeah, but, I thought the Galactic Empire also had a rule about respecting Lawson. Isn't it universal? :confused:

p.s.
I just noticed that in my avatar, I kinda look like Darth Vader, only differant. Maybe Darth Vader was a firefighter at some point, and just dug the black bunkers and added a cape...

zm88
11-13-2009, 10:29 PM
Oh, lighten up, I was just making a joke (probably not the best ever after coming home from a double). I couldn't care less how people here feel about my philosophies and ideologies. I agree that seniority alone should not equal respect; I did a better job at some posts than guards with several years more experience than me. Merit should absolutely be factored in before seniority in any job setting when it comes to cultivating respect or getting promoted.

On a different note, for people like Doulos who are baffled at how I manage to keep my job, management always tends to stick up for people that never say 'no.'


Or they just move site to site because it's guys like you that know all the rules and policies, have htem memorized so that you can't get fired. We had a guy liek htat at the mall, got caught naked showering(housekeeping has like this drain and faucet to fill up their buckets) and he still works for the company(big company nationwide).

doulos Christou
11-15-2009, 03:20 PM
On a different note, for people like Doulos who are baffled at how I manage to keep my job, management always tends to stick up for people that never say 'no.'

I'm not baffled at all. I think you are full of it. That's it. You are a liar. There is no way you can do the stuff you claim to have done and still be working for a LEGITIMATE company. Sure, maybe some fly-by-night joke of an operation, but that's about it...the end...

The Enforcer
11-15-2009, 04:03 PM
I'm not baffled at all. I think you are full of it. That's it. You are a liar. There is no way you can do the stuff you claim to have done and still be working for a LEGITIMATE company. Sure, maybe some fly-by-night joke of an operation, but that's about it...the end...

Yeah good strategy, trying to kill the thread by making me argue with you. You calling me a liar doesn't make it so - end of argument.

jtwestern
11-15-2009, 06:25 PM
Dude...really...:rolleyes:

HotelSecurity
11-15-2009, 09:23 PM
Or they just move site to site because it's guys like you that know all the rules and policies, have htem memorized so that you can't get fired. We had a guy liek htat at the mall, got caught naked showering(housekeeping has like this drain and faucet to fill up their buckets) and he still works for the company(big company nationwide).


Don't most people shower naked????

CameraMan
11-16-2009, 09:52 AM
Don't most people shower naked????

Pervert. Church-going folk shower in bathing suits, as the good L-RD intended. Not like you damn dirty heathen Canadians, up there in Canadia, planning who knows what with your igloos and polar bears and penguins and maple syrup, speaking French so we can't understand what you'r planning.

doulos Christou
11-16-2009, 11:42 AM
Yeah good strategy, trying to kill the thread by making me argue with you. You calling me a liar doesn't make it so - end of argument.

Look...you are full of it. Maybe you are delusional and off your meds so you don't realize how FOS you are, but that is the way it is. Either you work for some complete joke of a company or every story you tell is a complete fabrication. No manager in their right mind would keep someone on board after they called patrons "faggots," demolished client property, set fire to client property, got dis-armed by a kid, and cussed out patrons/clients. They would not move you to a different site, they would not say you were "doing a good job" and they certainly would not agree with your assertion that you are a "good guard." No, they would fire you, if not press charges for your stupidity (though it is probably all a lie) and do everything in their power to prevent you from working in this industry.

Oh..ps...I am not trying to kill the thread. I am trying to help you realize that you need professional help. I do not need to point out your quite obvious BS to other members as I am sure they all see through it quite clearly.

jtwestern
11-16-2009, 02:46 PM
...<munching popcorn>...:D

ThrilloftheVO
11-16-2009, 03:22 PM
I am trying to help you realize that you need professional help

If his stories are true, I can't help but notice that The Enforcer's statements and actions seem to indicate an antisocial personality disorder (http://psychcentral.com/disorders/sx7.htm). This is the main reason I really think that he'll eventually end up in prison.

The Enforcer
11-16-2009, 03:38 PM
If his stories are true, I can't help but notice that The Enforcer's statements and actions seem to indicate an antisocial personality disorder (http://psychcentral.com/disorders/sx7.htm). This is the main reason I really think that he'll eventually end up in prison.

I only fit the first criteria as does everybody else at some point in their lives; I'm just more open in sharing my experiences. I don't deceive others, lack remorse for certain misdeeds, and am not financially irresponsible. I also never cross any line or commit any offense that would land me in prison largely because I consider my job a restraining influence.

Some may think I could benefit from professional help and I won't bash them for it because I know that I'm not what many are used to in the security industry or life in general and many people are intolerant of such individuals. If you got to know me as a person or if I worked with you, your impression of me would be likely be far better than it is from behind the keyboard. I just adapt differently to various circumstances and situations that I may face in life. Some ways, I admit, are more ridiculous than others.

Curtis Baillie
11-16-2009, 03:55 PM
Time for the Burn Barrel.

doulos Christou
11-16-2009, 04:38 PM
I also never cross any line or commit any offense that would land me in prison largely because I consider my job a restraining influence.


More recently, this summer, I was removed from a scrap metal yard because I was caught by several coworkers and finally the client, making bonfires and busting out windows of scrapped cars in my area with my baton just for entertainment (boring as hell post). I was actually happy to be kicked out of that place.


Umm...liar...

The Enforcer
11-16-2009, 05:24 PM
Umm...liar...

What is criminal about hitting a car that will eventually be ground into metal chips?

Also I wasn't setting fire to any client property but only burning wood and paper on the large expanses of soil. I'd like to see a court that convicts me for that.

I was all by myself. I didn't do any of this in anybody's company or direct presence (co-workers walked up on me and the client caught it on tape)

Curtis Baillie
11-16-2009, 06:10 PM
Enough already between you two. Thread closed.